Summary of Position:
The Clinical Director of Therapies is part of a dynamic team of dedicated professionals who are passionate about providing high quality, integrated care for patients who are experiencing or at risk of homelessness.
The Clinical Director of Therapies provides patient care and has direct supervisory responsibilities for Physical Therapists, Occupational Therapists, and Physical Therapist Assistants who provide care in Circle the City’s Respite Centers. This is a consult service providing care to all service lines in Circle the City as deemed appropriate.
Essential duties:
Duties include, but are not limited to:
· Clinical Leadership
o Provide leadership, supervision, and mentorship to Physical Therapists, Physical Therapist Assistants and Occupational Therapists at all Circle the City locations
o Oversee recruitment, clinical onboarding, performance evaluation, and professional development to Physical Therapists, Physical Therapist Assistants, and Occupational Therapists.
o Oversee Peer Review for Physical Therapists and Occupational Therapists. Provide supervision (directly or through an appropriate designee within the department) and clinical feedback to Physical Therapist Assistants.
o Conduct periodic team and one-on-one meetings with the therapists to provide clinical support, performance feedback and professional development.
o Foster a culture of clinical excellence, accountability, collaboration and continuous learning.
· Clinical Operations
o Collaborate with HR and administration in ensuring appropriate staffing, provider scheduling, and coordinating PTO, Holidays, Sick Time and Continuing Education Time-off.
o Manage the ordering and maintenance of appropriate supplies and new equipment in adherence to Circle the City Policies and Procedures
o Participate in the development of the annual budget and adherence to the budget throughout the fiscal year.
o Monitor and make appropriate modifications (as appropriate) regarding productivity, patient access, and operational performance
o Ensure efficient caseload management and appropriate resource allocation to meet organizational needs.
· Patient Care
o Ensure all evaluations, treatment plans, progress reports, and discharge planning meet professional standards and organizational expectations
o Participate in direct patient care.
· Quality Improvement and Performance Management
o Develop, track and analyze KPIs related to clinical outcomes, patient satisfaction, productivity, access to care and program growth.
o Lead quality improvement initiatives designed to enhance patient outcomes, operational efficiency and patient access
o Monitor referral trends, caseload volumes, and departmental performance to support growth.
· Compliance
o Ensure departmental compliance with all federal state and local regulations
o Conduct quarterly chart audits and documentation reviews to ensure adherence to regulatory, accreditation, billing and reimbursement standards.
o In collaboration with Circle the City’s Compliance leadership, maintain compliance with all applicable state practice acts, licensing regulations and Physical Therapy Board Standards.
· Community Outreach & Program Growth
o Identify opportunities for program development, service expansion, and increased patient engagement consistent with Circle the City’s mission.
QualificationsQualifications:
Basic Knowledge and Skills:
· Must have a valid unrestricted Arizona License for Occupational Therapy or Physical Therapy.
· A minimum of three years leadership experience preferred.
· 3-5 years of experience in working with homeless or underserved populations preferred.
· Experience in a community health center preferred.
· Able to adapt to rapid, unpredictable workflow.
· Able to focus on work at hand with attention to detail.
· Ability to provide psychologically-informed care with preference of having experience/training/certification in mental health physical or occupational therapy.
· Basic Life Support (BLS) required.
· Understanding of substance and mental health issues.
· Computer proficiency inclusive of ability to use electronic health records.
· Excellent communication skills.
· Position requires extended periods of sitting and standing.
· Position requires regular bending and reaching, including transfer of patients.
· Must be able to lift, carry and push 20 pounds on a regular basis.
Physical and Mental Requirements:
· Reviewed the physical requirements form.
Skills Required
- Valid unrestricted Arizona License for Occupational Therapy or Physical Therapy
- Basic Life Support (BLS) certification
- Computer proficiency including use of electronic health records (EHR)
- Understanding of substance use and mental health issues
- Excellent communication skills
- Ability to lift, carry, and push 20 pounds regularly; ability to bend, reach, and perform patient transfers
- Able to adapt to rapid, unpredictable workflow and maintain attention to detail
- Minimum of three years leadership experience
- 3-5 years experience working with homeless or underserved populations
- Experience in a community health center
- Experience/training/certification in mental health physical or occupational therapy (psychologically-informed care)
What We Do
Circle the City is a nonprofit Federally Qualified Health Center in Maricopa County, Arizona, providing primary care, mobile medical services, and Arizona's only medical respite centers for people experiencing homelessness. The organization offers beds, 24/7 nursing, daily care, case management and connections to housing and resources, serving thousands annually with a mission to deliver compassionate, innovative healthcare to individuals facing homelessness.







