Clinical Director - Operations

Posted Yesterday
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Canonsburg, PA, USA
In-Office
Senior level
Healthtech
The Role
Leads daily home health clinical operations, ensuring quality, safety, regulatory compliance, patient satisfaction, staffing capacity, and effective resource allocation. Oversees clinical teams and supervisors, manages education and performance evaluations, coordinates patient care with providers, resolves concerns, drives quality improvement, and leads recruitment and hiring. The role requires an actively licensed healthcare professional with substantial clinical and leadership experience.
Summary Generated by Built In

Job Title 

Clinical Director - Operations

Location

Canonsburg, PA, USA

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

40

Job Description

At AHN Healthcare@Home, we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Clinical Director will partner with our field staff and leaders to provide the best support to the patients that we serve.

In partnership with Allegheny Health Network, AHN Healthcare@Home is an accredited recognized leader in home health and hospice. We are a proud and passionate team that works together to provide the highest quality patient care – care that makes a significant impact on people’s lives every day.

Our high value rewards package:

  • Up to 22 paid holiday and personal days off in year one
  • 401k plan with matching contributions
  • DailyPay: Access your money when you want it!
  • Industry-leading 360 You benefits program
  • Company paid emotional health and wellness support for you and your family
  • Adoption assistance
  • Access to Ramsey SmartDollar

Certain benefits may vary based on your employment status.

What you’ll do in this role:

•    Lead and manage daily operations of home health clinical services to ensure efficiency and effectiveness. 
•    Ensure ongoing staff education, competency, and completion of annual performance evaluations following onboarding. 
•    Provide strong leadership to establish and promote high standards of patient care, ensuring quality, safety, and patient satisfaction. 
•    Address patient concerns and complaints, ensuring timely resolution and continuous improvement. 
•    Oversee and maintain a qualified, well-organized clinical team capable of meeting patient care needs. 
•    Manage clinical capacity and ensure appropriate allocation of resources. 
•    Develop and implement staffing plans that reflect patient care demands and organizational goals. 
•    Supervise care delivery to ensure it meets quality standards and aligns with patient and family needs. 
•    Monitor adherence to care expectations, quality initiatives, and clinical program standards. 
•    Collaborate with supervisors and staff through individual and group engagement to support performance and service outcomes. 
•    Consult and coordinate with physicians and approved healthcare providers regarding patient care services. 
•    Develop, mentor, and oversee Clinical Supervisors to strengthen leadership within the organization. 
•    Lead recruitment and hiring efforts to support organizational growth and staffing capacity.
•    This job description outlines the core priorities of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned as needed to meet business needs.

We are looking for compassionate Home Health Clinical Director with:

•    Licensed healthcare professional required (e.g., Registered Nurse, Physical Therapist, Speech Therapist, or Occupational Therapist) with current, active licensure in good standing. 
•    Bachelor’s degree required (or equivalent professional credential/experience); Master’s degree preferred.
•    Minimum three (3) years of experience in home health or similar healthcare setting preferred.
•    Minimum of five (5) plus years of clinical experience, with at least 2 years in a leadership or management role. 
•    Demonstrated success in coaching, mentoring, and performance management, with the ability to develop and support high-performing teams. 
•    Proven leadership skills, including experience driving practice improvement initiatives and fostering continuous quality enhancement.
•    Strong ability to delegate effectively and empower team members, promoting accountability and a culture of ownership.
•    Communication and organizational skills. 
•    Knowledge of healthcare regulations, compliance standards, and quality improvement practices.

We are an equal opportunity employer and value diversity at our company.

NOTICE:

  • Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
  • By supplying your phone number, you agree to receive communication via phone or text.
  • By submitting your application, you are confirming that you are legally authorized to work in the United States.

AHN Healthcare@Home is an Equal Opportunity Employer

Skills Required

  • Current, active license in good standing as a licensed healthcare professional, such as Registered Nurse, Physical Therapist, Speech Therapist, or Occupational Therapist
  • Bachelor’s degree or equivalent professional credential or experience
  • Master’s degree
  • At least three years of experience in home health or a similar healthcare setting
  • At least five years of clinical experience
  • At least two years of leadership or management experience
  • Experience coaching, mentoring, and managing performance
  • Leadership experience driving practice improvement and continuous quality enhancement
  • Ability to delegate effectively and empower team members
  • Strong communication and organizational skills
  • Knowledge of healthcare regulations, compliance standards, and quality improvement practices
  • Legal authorization to work in the United States
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The Company
HQ: Pittsburgh, PA
17,000 Employees

What We Do

AHN is a Pittsburgh-based health care system that brings together the brightest health professionals to offer patients a high quality, innovative and cost-effective health care. Our patient-centered approach to care means a greater focus on coordinated wellness and illness prevention. Leading people to better health and wellness in the communities we serve is what drives us. AHN consists of twelve hospitals that employ more than 17,000 people and offer 46 graduate medical programs, two medical school affiliations and two nursing schools. Our specialty programs have received national and international recognition – particularly in the areas of bone and joint, cardiovascular, neurosciences, women’s health, transplantation, cancer, trauma, emergency and burn care.

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