Clinical Assistant

Posted Yesterday
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Kitchener, ON, CAN
In-Office
Entry level
Healthtech
The Role
Assists with pre-operative and post-operative patient testing, accurately updates medical charts and appointment systems, answers patient questions, and confirms follow-up appointments. Works closely with optometrists and receives cross-training as a receptionist. The role requires strong communication, customer service, computer, multitasking, and teamwork skills, plus advanced-intermediate French and flexible availability for scheduled shifts.
Summary Generated by Built In

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CLINICAL ASSISTANT | Waterloo

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.         

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.         

A look at your benefits    

  • You are eligible to receive a bonus.
  • You have a permanent part-time position (20hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed
  • You benefit from a free LASIK surgery3 weeks of vacation3 sick days1 floater & 1 wellness day.
  • You benefit from group insurancetelemedicine RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance    

  • You assist during the pre-op exams and fill the patient’s charts accurately.
  • You answer patients' questions and ensure the best service.
  • You work closely with Optometrists. 
  • You conduct pre-operative and post-operative tests for patients. 
  • You update the appointment system after every patient's consultation.
  • You confirm by phone post-operative appointments.
  • You will be cross-trained as a Receptionist (once the initial training is completed).

 A clear view of your assets     

  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
  • You have an interest in the medical field and have a passion for delivering excellent customer service.
  • You find it easy to connect with others and quickly build trust.
  • Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, etc.).
  • You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
  • Important: You have excellent communication skills, you speak English et français également (advanced intermediate level of French required due to the nature of the tasks or interactions with our French-speaking patients). 
  • Schedule: You have flexible work availability Monday (8:15am-4:30pm), Tuesday (10:30am-6:30pm), third shift would be either Wed/Thurs/Fri (7:30am-3:30pm or when surgery is completed).

From our point of view    

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.  

Skills Required

  • Excellent communication skills
  • Advanced-intermediate French proficiency
  • Flexible availability for scheduled Monday, Tuesday, and Wednesday/Thursday/Friday shifts
  • Comfort with computers and technology
  • Ability to work in a fast-paced, dynamic environment
  • Ability to multitask and work as part of a team
  • Passion for excellent customer service
  • Microsoft 365 knowledge
  • Healthcare experience, such as optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, or animal health technician assistant
  • EMR systems knowledge
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The Company
4,787 Employees
Year Founded: 2001

What We Do

Vision Group is a North American eye-care organization headquartered in Montreal, Quebec. It operates and manages a network of laser refractive and intraocular surgical facilities, public cataract programs, and comprehensive and subspecialty ophthalmology clinics. Its services include laser vision correction, refractive lens exchange, cataract surgery, and medical ophthalmology, while its support team provides strategic and operational assistance to partner clinics.

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