Clinical Assistant- Dr. Scaglione- Concord (47285)

Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission‑driven team committed to providing exceptional patient care and a collaborative clinical environment.

CEENTA is seeking a compassionate Clinical Assistant. This role combines hands‑on clinical care with essential administrative tasks to ensure an exceptional patient experience.

What you will do:

• Greet and room patients; document medical history, vitals, medications, and allergies
• Assist Providers with exams, treatments, and in‑office procedures
• Administer medications and collect lab specimens
• Provide patient education and serve as a scribe when needed
• Schedule appointments, procedures, and surgeries
• Respond to patient messages and prescription requests
• Maintain exam rooms, supplies, and sterilization standards
• Update records and manage work queues in the EHR system
• Clean and restock exam rooms; sterilize equipment and maintain OSHA‑compliant safety standards.
• Maintain clinic supply inventory and place orders when needed.
• Support the onboarding and training of new staff and apprentices.
• Collaborate with Providers and clinical team members to ensure efficient patient flow and high‑quality care.
• Travel to other CEENTA locations as needed.

A Typical Day

Your day begins by welcoming patients and bringing them to exam rooms with a warm, professional approach. You’ll record medical histories, vital signs, and medication updates in the EHR before assisting the Provider with examinations and procedures. Throughout the day, you’ll sterilize rooms and equipment, respond to patient messages, process prescription refill requests, schedule follow‑up visits and surgeries, and keep documents and work queues updated. You’ll balance both clinical and administrative tasks to ensure smooth, efficient patient care from start to finish.

Schedule:

• Clinic hours are Mon–Fri, 7:30a–5:00p; occasional early or late clinic rotation pending provider’s schedule.

What you’ll bring

• High school diploma or equivalent, required
• 1–2 years’ experience (primary care or ENT preferred)
• Completion of accredited Medical Assisting program (CAAHEP, ABHES, or AMT‑approved) Preferred
• CMA, RMA, or LPN certification, Preferred
• Current BLS certification preferred