Clinical Applications Support Analyst - Radiant/Cupid

Posted 10 Days Ago
Be an Early Applicant
5 Locations
In-Office
26K-42K Hourly
Mid level
Healthtech • Insurance
The Role
Supports Epic Radiant and Cupid clinical applications by analyzing workflows, developing and testing system changes, implementing improvements, maintaining applications, creating reports, and providing Tier Two support. The role uses clinical and operational data to support decision-making, trains users, troubleshoots issues, and collaborates with healthcare teams. Strong communication, problem-solving, prioritization, customer service, and adaptability are required.
Summary Generated by Built In

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $26.00 - $41.50 Pay starts at $26 and increases according to years of experience.

Union Position:

No

Department Details

Candidate will be part of a fast paced technology EMR team that supports Epic Radiant and Cupid modules. Candidate should be self-driven, able to work thru change efficiently and able to gather and analyze data independently.

Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes.

Job Description

Clinical Applications Support Analyst will support Epic Radiant and Cupid applications. Clinical experience in radiology and/or cardiology preferred. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach. Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills. Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
Previous experience in Information Technology is preferred.
Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing. Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [email protected].

Skills Required

  • Associate degree in a clinical field
  • At least three years of clinical experience in the specialty
  • Clinical licensure, registration, or certification within Sanford's footprint, depending on location
  • Information Technology certification obtained within six months of hire and completed within three testing attempts
  • Epic application certification obtained within six months of hire
  • Ability to support Epic Radiant and Cupid applications
  • Radiology and/or cardiology clinical experience
  • Previous Information Technology experience
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The Company
55,000 Employees
Year Founded: 1894

What We Do

Sanford Health is an integrated nonprofit health system headquartered in Sioux Falls, South Dakota. It provides hospital and clinic care, senior-care services, physician and advanced-practice services, health-plan coverage, research, education, and clinical trials across the Upper Midwest. The organization’s mission is to transform the health care experience and expand access, serving more than two million patients through a broad regional network.

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