At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Key Account Management – MedTech (No Commission)Job Category:
Business Enablement/SupportAll Job Posting Locations:
Penang, Pulau Pinang (Penang), MalaysiaJob Description:
Join a team at the forefront of healthcare innovation. As a Clinical Application Specialist, you’ll play a vital role in supporting physicians and hospital staff during live procedures, ensuring seamless execution and optimal product usage. This role offers a unique opportunity to combine technical expertise with meaningful patient impact while collaborating across teams to drive operational excellence and business growth.
Job Responsibilities
- Provide guide clinical and technical support to physicians and hospital staff during live cases, primarily within Malaysia.
- Educate customers on product usage through in-service trainings, technical briefings, and clinical demonstrations.
- Ensure seamless case execution by coordinating stock checks, timely deliveries, and internal partner support.
- Uphold proper usage and promotion of Johnson & Johnson products through regular training and customer education sessions.
- Optimize inventory and logistics efficiency in assigned hospitals, including consignment management.
- Identify and communicate potential business opportunities to the Sales Manager.
- Collaborate with Sales Manager to create awareness of business solutions and engage key decision-makers.
- Share standard methodologies across clinical support teams and assist in building strategic partnerships with other internal business units.
Job Requirements
- Bachelor’s degree in Biomedical Sciences, Biomedical Engineering, Biomedical Technology, or related field.
- 1–4 years of experience in medical devices; cardiology or electrophysiology background preferred.
- Strong technical troubleshooting skills and familiarity with hospital environments, including cath labs.
- Excellent communication, negotiation, and presentation skills with healthcare professionals.
- Proven ability to lead customers, solve problems, and work independently with high responsibility.
- Flexible and mobile—able to travel frequently across Malaysia and work weekends/public holidays when needed.
- Self-motivated, energetic, and a collaborative teammate with attention to detail and multitasking ability.
- Fluent in English (spoken, written, and presentation)
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Required Skills:
Preferred Skills:
Top Skills
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
