At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer ManagementJob Sub Function:
External Customer/Product TrainingJob Category:
ProfessionalAll Job Posting Locations:
Markham, Ontario, Canada, Remote (Canada), Toronto, Ontario, CanadaJob Description:
About Vision
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for a Clinical Application Specialist to join our J&J Surgical Vision team. This position is remote based in Canada. Ideal candidate will reside in the GTA.
Purpose:
Clinical Application Specialist (CAS) partners with Level 2 or 3 CAS and Medical Affairs to learn training and certification criteria for J&J Vision Medical Devices. This includes our Refractive Laser equipment as well as Cataract Laser equipment. Works to complete medical affairs training and fully understands all training materials and manuals. Gains field experience through partnering with Field Support Trainers (FST) and Regional Managers. They will learn to coordinate and execute clinical training and certification for end user clinicians on use of products in accordance with approved labeling. User certification ensures compliance with regulatory guidelines and HCC. Observes fellow CASs in the field to understand customer/sales/service team relationships. Performs safety reporting data coordination, collection, management, and reports results clearly and accurately.
You will be responsible to:
- Partner with Medical Affairs to learn health Canada approved messaging and certification criteria.
- Partner with FST and fellow CASs to provide clinical and technical training, certification, and support to ophthalmic and optometric HCP’s and technical staff.
- Observe clinical education activities that facilitate learning regarding clinically relevant information to ophthalmic and optometric HCP’s and technical staff.
- Observe fellow CASs in the field to understand customer/sales/service team relationships.
Qualifications:
- Bachelor’s degree or equivalent work experience is preferred.
- Minimum of 5 years experience in clinical ophthalmology is strongly preferred.
- Experience in the Cataract and/or LASIK surgery suites preferably working with J&J products is preferred.
- Ability to travel up to 70% domestically is required.
The expected base pay range for this position is $87,000 to $140,300 CAD.
Under current guidelines, this position is eligible for a discretionary performance bonus.
AI Usage Disclosure
The Company uses Artificial Intelligence in its assessment of applicants.
Vacancy Disclosure
This job posting is for an existing position.
Accessibility for Ontarians with Disabilities Act
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
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Required Skills:
Preferred Skills:
Cataract Surgery, LASIK Eye Surgery, OphthalmologySkills Required
- Bachelor's degree or equivalent work experience
- Minimum of 5 years of experience in clinical ophthalmology
- Experience in cataract and/or LASIK surgery suites, preferably with J&J products
- Ability to travel up to 70% domestically
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
