Clinical Application Analyst

Posted 24 Days Ago
Be an Early Applicant
Placerville, CA, USA
In-Office
37K-45K Hourly
Mid level
Healthtech • Professional Services • Social Impact
The Role
Provides Tier II IT support for clinical and healthcare applications, improves departmental workflows, and develops and maintains software tools. Serves as an application expert, troubleshoots issues with vendors, trains end users, documents solutions, and supports technology changes. Requires independent judgment, strong analytical and problem-solving abilities, and effective communication with clinical departments, vendors, and users.
Summary Generated by Built In

Department:

Business and Clinical Informatics

Shift:

Primarily Days (United States of America)

Employee Type:

Regular

Per Diem Type (if applicable):

Minimum Pay Range:

$37.35 - $44.82
Job Description:

POSITION SUMMARY

The Clinical Application Analyst utilizes expertise as an application expert or super-user to provide Tier II Information Technology (IT) support to Marshall Medical Center (MMC) departments and improve workflow.  Provides ongoing development and defined technical support of various software applications and tools, as well as training and educational needs associated with the use of these systems. This position functions with significant discretion, independent judgment and under minimal supervision.

POSITION QUALIFICATIONS

Education/Licensure/Certification:
  • Associate’s Degree in Information Technology or related field preferred.

Knowledge:

  • Minimum of four years’ experience working in a healthcare setting or 4 years of experience in an IT related field required.
  • Extensive knowledge of specific IT applications and healthcare-related software applications required. 
  • Experience in the use of one of more of the following technology applications required (i.e., Enterprise Resource Planning (ERP), Electronic Medical Record(EMR), Pharmacy Information System, Laboratory Information System, Medication Barcoding, CPOE)
  • Proficiency in Microsoft Office Windows-based applications, including Word and Excel required, Access preferred.
Skills:
  • Ability to create, manage and enhance customer and vendor relationships; strong interpersonal and relationship-building skills; strong critical thinking, analytical and problem-solving skills. 
  • Ability to relate troubleshooting information to vendor support with clear and concise explanations and documentation. 
  • Ability to educate end users on the proper use of technology products and effectively transfer knowledge of new techniques or change. 
  • Demonstrated competence in written, oral and electronic communication skills. 
  • Works well under pressure with tight deadlines. 
  • Ability to create, manage and enhance customer and vendor relationships.
  • Strong analytical skills are required.

Skills Required

  • Minimum four years of experience working in a healthcare setting or four years of experience in an IT-related field
  • Extensive knowledge of specific IT applications and healthcare-related software applications
  • Experience with one or more of ERP, EMR, Pharmacy Information System, Laboratory Information System, Medication Barcoding, or CPOE
  • Proficiency in Microsoft Office Windows-based applications, including Word and Excel
  • Associate degree in Information Technology or a related field
  • Proficiency in Microsoft Access
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The Company
1,500 Employees

What We Do

Marshall Medical Center is an independent, nonprofit healthcare provider located in the heart of the Sierra Foothills between Sacramento and South Lake Tahoe in El Dorado County, California. Its mission is to improve the health of the community by offering high-quality, comprehensive primary and specialty medical services of superior value and quality, ensuring that essential healthcare is accessible to the residents of the region.

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