Clinic Scheduler

Clinic Scheduler – General Cardiology

Cardiac Study Center/ Pulse Heart Institute, Spokane, WA

Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse Heart Institute and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. CSC partnered with MultiCare Health System to create Pulse Heart Institute in 2016 to work toward improving the health of cardiac patients.

Pulse offers a variety of career opportunities throughout our clinic locations. If you’re interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Nuclear Imaging)

Environment and Shift details:

This role is full-time, 40 hours/ week, 8-hour Monday – Friday—closed weekends and holidays.

Required Qualifications:

• One year of experience with EMR system.
• Two years of clerical or scheduling experience is preferred but not required.
• Scheduling experience is preferred but not required.

Clinic Scheduler Position Summary

This position focuses on efficiently scheduling and coordinating adult patients for general cardiology outpatient services at Pulse Heart Institute. Key responsibilities include managing appointments across various departments, supporting patient flow, obtaining necessary information for tests and procedures, coordinating referrals and insurance authorizations, and providing clerical support to ensure a seamless experience for patients and staff.

At Cardiac Study Center / Pulse Heart Institute, the Scheduler plays a vital role in supporting the cardiology team and coordinating general cardiology outpatient services. This position helps ensure patient appointments are scheduled accurately and efficiently, supporting the overall patient experience and clinic operations. Through patient communication, insurance verification, referral coordination, and administrative support, the Scheduler contributes to the delivery of high-quality cardiac care.

Clinic Scheduler Responsibilities

• Schedule and coordinate patient appointments for general cardiology services, ensuring effective coordination across clinical departments.
• Communicate with patients regarding appointments, reminders, and follow-ups to support a positive patient experience.
• Coordinate referrals, insurance verification, and authorizations to help ensure patients are prepared for scheduled services.
• Obtain and maintain necessary patient information, documentation, and records to support clinic operations.
• Provide clerical and administrative support, including data entry and appointment management.
• Contribute to clinic success by upholding organizational values, engaging in continuous learning, and adapting to evolving healthcare practices.

Cardiac Study Center/ Pulse Heart Institute – Your new work home

Joining our cardiology outpatient clinic means becoming part of a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical assistants, is valued for their unique contributions.

Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision we make. Our dedication to sustainable healthcare practices also reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve.

Pay and Benefit Expectations

Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $19.39 and the pay scale is $19.39- $35.12 USD. However, pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, certification(s), and/or education.

Requisition ID: 00762