Clinic Referral Assistant- MMF Orthopedics

Posted Yesterday
Be an Early Applicant
Placerville, CA, USA
In-Office
21-24 Hourly
Entry level
Healthtech • Professional Services • Social Impact
The Role
Facilitate and process patient referrals by coordinating with external physician offices, patients, providers and clinical staff; verify insurance eligibility and obtain authorizations; perform identity verification (e.g., ID.me); and provide clear communication and excellent customer service.
Summary Generated by Built In

Department:

MMF Orthopedics

Shift:

Primarily Days (United States of America)

Employee Type:

Regular

Per Diem Type (if applicable):

Minimum Pay Range:

$21.00 - $24.15
Job Description:

POSITION SUMMARY

The Referral Assistant works with external physician office staff, patients and families, providers and clinical staff to facilitate a fast and efficient referral process. 

POSITION QUALIFICATIONS

Education/Licensure/Certification:
  • High school diploma or GED required. 
  • Advanced training through vocational school or college desired.

Knowledge:

  • Medical background and experience as a Medical Assistant or Licensed Vocational Nurse (LVN) highly desirable. 
  • Basic medical terminology required.
Skills:
  • Must have written and oral communication skills and excellent organizational skills and superior customer service skills.
  • Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests, including verifying personal credentials with external partners to obtain this information (e.g., ID.me for identity verification for VA insurance coordination).

Skills Required

  • High school diploma or GED
  • Basic medical terminology knowledge
  • Written and oral communication skills
  • Excellent organizational skills
  • Superior customer service skills
  • Comfortable verifying and processing insurance eligibility and obtaining authorizations
  • Ability to verify personal credentials with external partners (e.g., ID.me)
  • Advanced training through vocational school or college
  • Medical background or experience as a Medical Assistant or Licensed Vocational Nurse (LVN)
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The Company
1,500 Employees

What We Do

Marshall Medical Center is an independent, nonprofit healthcare provider located in the heart of the Sierra Foothills between Sacramento and South Lake Tahoe in El Dorado County, California. Its mission is to improve the health of the community by offering high-quality, comprehensive primary and specialty medical services of superior value and quality, ensuring that essential healthcare is accessible to the residents of the region.

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