We are looking for a dependable and compassionate Clinic Receptionist for our UCF Health East Orlando Clinic who can provide exceptional customer service to our patients while supporting the overall operations of the clinic. If you have a passion for helping others and thrive in a fast-paced environment, we encourage you to apply for this position.
UCF Health East Orlando Clinic Hours Monday - Friday 8am - 5pm
**Job Summary:**
We are seeking a Clinic Receptionist to join our healthcare team. The Clinic Receptionist will be responsible for greeting patients, managing phone calls, providing patient and physician support/services in an efficient and friendly manner.
**Minimum Qualifications:**
- High school diploma or equivalent.
- Proven experience in a customer service role.
**Responsibilities:**
- Welcome patients and visitors in a professional and friendly manner.
- Collects copayments, deductibles, and other office visit charges.
- Screens phone calls and direct them appropriately.
- Takes messages and provides information, answers questions regarding patient appointments
- Coordinate with healthcare staff to ensure smooth patient flow.
- Maintain patient records and update information as needed.
- Assist with administrative tasks as assigned.
**Skills/Abilities:**
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in basic computer skills.
For more information on UCF Health benefits including cost go to: https://ucfhealth.com/careers/
Skills Required
- High school diploma or equivalent
- Proven experience in a customer service role
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Basic computer skills
What We Do
UCF Clinical LLC, operating under the UCF Health brand, is part of the University of Central Florida's Academic Health Sciences Center. It provides comprehensive primary and specialty healthcare services to the general public in East Orlando and Lake Nona, Florida. The organization integrates various clinical programs and conducts extensive medical and clinical research, including FDA-regulated drug and device clinical trials to advance medicine.
