Clinic Office Assistant - Cardiology Clinic

Posted Yesterday
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Naples, FL, USA
In-Office
Entry level
Healthtech
The Role
Provide administrative and clerical support in a cardiology clinic including patient check-in/out, scheduling, insurance verification, time-of-service payments, billing/charge entry, record maintenance, supply management, assisting clinical staff with triage and referrals, and ensuring infection control and office organization.
Summary Generated by Built In
Why Join Us?
  • Be Valued for What You Bring to the Team  – Competitive pay that rewards your hard work
  • Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
  • Work Hard. Recharge Often. – Generous PTO and extended illness benefits
  • Invest in Your Future – 401(k) with company match
  • Grow With Us – Career development, learning opportunities, and advancement pathways
  • We Invest in Your Success – Licensure and certification reimbursement for eligible roles
  • Student Loan Support – Assistance available for eligible roles
  • Your Wins Deserve Recognition – Employee rewards and recognition programs
  • A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
  • Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance. 

Great people. Great benefits. Meaningful work. Join us and make an impact.

8-Hour Shifts Available, No weekends, No holidays, No Call

Hours of Operation: Monday - Friday 8:00 - 5:00 

 

Job Summary 
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience. 
Essential Functions

  • Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
  • Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
  • Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
  • Maintains and updates patient records, ensures quality control, and addresses gaps in care.
  • Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
  • Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
  • Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
  • Assists in handling physician call schedules, provider reimbursements, and license renewals.
  • Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
  • Ensures a clean and organized work environment, following infection control and safety protocols.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required

Knowledge, Skills and Abilities

  • Proficiency in electronic medical records (EMR) systems and office software.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask and work in a fast-paced healthcare environment.
  • Customer service-oriented with a professional and courteous demeanor.
  • Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Licenses and Certifications

  • Certified Medical Office Administrative Assistant (CMAA) preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.
 

Skills Required

  • 0-2 years of experience in a medical office, clinic, or healthcare administrative setting
  • Proficiency in electronic medical records (EMR) systems and office software
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask and work in a fast-paced healthcare environment
  • Customer service-oriented with a professional and courteous demeanor
  • Knowledge of medical terminology, scheduling, billing, and insurance verification
  • Certified Medical Office Administrative Assistant (CMAA)
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The Company
HQ: Franklin, TN
10,001 Employees
Year Founded: 1985

What We Do

Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.

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