Clinic Manager

RESPONSIBILITIES:

Under the direction of the DUCC Program Director, the Clinic Manager is a clinical and administrative team leader alongside a second Clinic Manager position.  This position entails supervision and leadership, compliance and community liaising.

• Clinic Manager will manage and directly supervise the workflow of DUCC.
• Responsible for providing Supervision to the Clinical Counselors (A/LMSW and A/LMFT).
• Oversees the day-to-day functions of the clinic and is responsible for ensuring that staff works as a connected and cohesive unit to effectively respond to the needs of a diverse client population in psychological stress.
• Maintains effective relationships with clients and the community.
• Liaise with leadership of the Crisis Residential Treatment Programs, referred to as Acute Diversion Units (ADUs) to ensure client are appropriately linked to services.
• Coordinate with external collaterals and referents such as CBHS, SCRT and PES.
• Manage designated administrative clinic operations including data collection and documentation.
• Identify, measure and report trends, including changes in referral patterns, atypical client clinical presentations, and shifts in treatment outcomes.
• Respond to program events, both routine and emergent, in a professional thorough and timely manner, remaining in compliance with agency policy and regulatory requirements.
• With the Program Director and other Clinic Manager, development of staff work schedules, including arrangements for vacations, holidays, illnesses and required per diem coverage. 
• Work within the Progress Foundation agency leadership team to identify and develop policies or resources to promote the mission of the agency and the goals of the program.
• Ensure a clinical practice within DUCC that is congruent with Social Rehabilitation values.
• Monitor charts and client records to provide confidentiality, security and compliance with Progress Foundation standards, SF CBHS policies and procedures, and HIPAA. 

Minimum Qualifications

• LHPA: Waivered Psychologist, A/LCSW, A/LMFT, A/LPCC, or license eligible [able to register with the BSS 1 month from date of hire]. This position is eligible to receive BBS supervision hours by a Qualified Supervisor employed by Progress Foundation.
• Minimum 2 year experience in a mental health setting.
• Minimum 1 year supervisory experience.
• Must be able to communicate effectively with medical and mental health staff and clients.
• Must demonstrate good clinical judgment and attention to detail.