Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our brand-new Sulihull, Birmingham Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!
3# Key ResponsibilitiesProven experience in operations with a focus on driving sales.
Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
Weekly 1-2-1's meetings with team members.
Completing weekly reporting across operations and commercial targets.
Employee relations including probation management, disciplinary and grievance
management.Staff Rostering/ Annual Leave management.
Ad Hoc duties as required.
Management or Supervision Experience.
Organisation and attention to detail skills.
Mentoring.
Customer Service experience.
INDHP
Skills Required
- Management or supervision experience
- Organization and attention to detail skills
- Mentoring skills
- Customer service experience
What We Do
Thérapie Clinic is a medical-aesthetics provider offering laser hair removal, cosmetic injectables, body treatments, and advanced skin treatments. Founded in Ireland in 2002, it aims to make world-class aesthetic care accessible to everyone and help clients feel more confident in their own skin. Starting with one clinic, it has expanded across Europe and into New York, delivering personalized treatments through a growing network of medical aesthetic clinics.
