Description – Oversees daily clinic operations in our LGBTIA+ healthcare clinic. Ensures that the clinic runs smoothly and that all departments are supported. As an RN, also helps the floor by rooming patients and performing general nursing tasks.
General Duties and Responsibilities:
- Review daily patient list/schedule the day before
- Ensure all schedule conflicts with providers rectified
- Sign off and review documents to become part of the patients’ permanent chart
- Receiving all chart notes and moving to provider task box
- Order most supplies/stay within budget
- Oversee RN’s, MA Supervisor, Lab Manager, CRS, Administration
- Assist department managers with disciplinary action plans and employee discussions
- Perform 90 day and annual reviews for all direct reports
- Support homeless outreach team
- Teach MA certification class and CPR class
- Receive resumes and review, schedule, and conduct interviews
- Handles pharmacy reps/drug reps
- Management of all positive STI results and treatments
- Notify patients of critical results
- Ensures patients get STI treatment ASAP
- Receive patient emails inquiries regarding different medical services
- Collaborates to the lab to ensure reported the state properly
- Handle specimens properly and ensure they get to the lab properly
- Handles all fax that come in for providers
- Room patients
- Take patient vitals
- Perform phlebotomy, wound dressing, injections
- Review labs for patients
- Complete clearance letters for top/bottom surgery
- Complete letters for patients to return to work
Minimum Qualifications and Experience:
- Pennsylvania Registered Nursing License or eligible for reciprocity
- BA preferred or minimum 2 years’ experience as a clinic manager
- CPR certification
Requirements:
- Strong communication skills with both professionals and patients from all demographics
- Ability to work in a fast paced and, at times, excited atmosphere
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Completely understand the healthcare privacy laws as outlined in HIPAA
- LGBTQIA+ cultural competency
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Punctuality and impeccable attendance
- Patience and great attention to detail
- Ability to multi-task
Skills Required
- Pennsylvania Registered Nursing License or eligible for reciprocity
- Minimum 2 years experience as a clinic manager
- CPR certification
- Strong communication skills with professionals and patients
- Ability to work in a fast-paced environment
- Non-judgmental approach to patient care
- Technical skills with required office equipment
- Understanding of HIPAA and healthcare privacy laws
- LGBTQIA+ cultural competency
- Punctuality and impeccable attendance
- Attention to detail and patience
- Ability to multi-task and adapt to changing environment
- BA preferred
What We Do
Central Outreach Wellness Center is the largest LGBTQ+ medical clinic in Pennsylvania, with four offices and two offices in Ohio. Specializing in infectious diseases, the clinic has seen almost 90,000 patients since opening in 2015, leads the nation for curing the most Hep C patients, writes the most PrEP prescriptions in the country, and was voted as the Best Health Advocacy Group in Pittsburgh twice by the Pittsburgh City Paper.
