Clinic Manager - Flexcare Infusion Centers - Suprise/Goodyear

Requisition Number: 2355470
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Clinic Manager provides operational oversight and staff guidance for Casa Grande and Chandler FlexCare Infusion Center Clinic with oversight potential of up to 5 clinics under the supervision of the Director of Clinical Services. This role supports daily clinic operations in partnership with the Managing Nurse Practitioner.
To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
This is a full-time position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with business needs. Exempt employees must have the ability to be on-call and available, as business needs require.
Work Environment:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Potential Occupational Safety/Health Hazards:

• Office hazards
• Ergonomic Injuries
• Poor Lighting and Eye Strain
• Indoor Air Pollution
• Fire Safety
• Clinical hazards
• Bloodborne Pathogens
• Warehouse hazards
• Biomedical hazards
• Personal safety hazards

Primary Responsibilities:

• Assist with the creation and implementation of policies and procedures that support clinic staff and patient care
• Maintain compliance with regulatory and accreditation standards
• Ensure operations and workflow efficiency
• Responsible for clinic scheduling across a market, inclusive of clinical and administrative coverage for multiple clinics
• Proactively identify market staffing needs based on growth trends, individual clinic needs/requirements
• Managing all administrative and clinical hiring needs in the market
• Assists in the selection, orientation and ongoing training of clinic staff, inclusive of other Nurse Practitioners, infusion RN's, LPN's and medical receptionists with a focus on operational processes
• Conduct performance evaluations and provide coaching
• Foster a positive, accountable team culture
• Maintain high-quality patient care by addressing concerns, resolving complaints and improving satisfaction
• Travel:
  • Ability to travel between multiple clinics in a market, as needed
• Supervisory Responsibility:
  • This role supervises Administrative Assistants

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Minimum of High school diploma
• If RN an additional certification, ONS Fundamentals of Chemotherapy and Immunotherapy Administration Certification, is required within 90 days of hire
• Basic Life Support/ CPR certification or ability to obtain by start date
• 1+ years of experience within clinical operations setting
• Experience in infusion setting

Preferred Qualifications:

• Experience with budget and staffing forecasts
• Experience in the management of clinical and/or administrative staff
• Experience managing clinic financial budgets

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.