Clinic Experience Associate

Reposted 5 Days Ago
Be an Early Applicant
76018, Arlington, TX, USA
In-Office
19-24 Hourly
Junior
Healthtech • Information Technology • Professional Services
The Role
Greet and assist patients, answer and direct phone calls, explain procedures and fees, schedule appointments, check patients in/out, perform insurance billing, collect payments, enter CPT/ICD-10 codes, prepare daily deposits, and provide excellent customer service.
Summary Generated by Built In

Are you someone who cares about patients? Who loves solving problems? With great communication skills and attention to detail. If so, we would love to have you as part of our family.

 

Kleiman Evangelista is looking for a full time Front Desk Receptionist for our Clinic, and we are wiling to train!

 

Who we are…

Kleiman Evangelista Eye Centers of Texas is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in the Dallas Fort Worth Metroplex and beyond. With nearly 40 years of experience, Kleiman Evangelista’s team of board-certified doctors is committed to delivering the highest-quality eye care in Texas.

 

What we do…

Our mission is to improve people’s lives through better vision and outstanding patient experiences.

 

What you will do…

  • Greet patients as they arrive at the office in a friendly and professional manner.
  • Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous and timely manner.
  • Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.
  • Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.
  • Check patients in and out and schedule any needed appointments.
  • Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger
  • Assist with end of day counts and prepare accurate daily deposits

 

What we require…

  • Two years of patient/customer care experience (or equivalent customer related ability)
  • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
  • Excellent oral and written communication skills
  • Exceptional customer relationship skills

What we offer…

  • Medical
  • Dental
  • Vision Discounts
  • Educational reimbursements for COA OR COT certifications
  • 401(k) with generous company match and 100% vesting upon contribution
  • Life Insurance
  • Short Term & Long-Term Disability options
  • Employee Assistance Program
  • Generous time off plans and company paid holidays
  • Uniform allowance

 

Icon Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

 

 

Qualifications 

 

Skills Required

  • Two years of patient/customer care experience (or equivalent customer related ability)
  • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
  • Excellent oral and written communication skills
  • Exceptional customer relationship skills
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The Company
HQ: Denver, CO
500 Employees

What We Do

EVP EyeCare defines the next era of vision care by bringing together industry-leading practitioners and providing support to enhance their impact, creating bold solutions that capitalize on ophthalmology's greatest opportunities.

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