Clinic Director
Helping Hands Family (HHF)
Location: Local Clinic (Onsite, Full-Time)
About the Role
At Helping Hands Family, clinic leadership is about creating the conditions for children, families, and clinical teams to thrive. We’re seeking a Clinic Director who is energized by mission-driven work, passionate about developing people, and ready to lead day-to-day clinic operations with both heart and accountability. In this role, you’ll help build a strong, high-performing team while ensuring our clinical staff can deliver exceptional care to children with Autism Spectrum Disorder (ASD).
Our Leadership Philosophy:
“Take care of the kids. Take care of the team. The business will take care of itself.”
The Clinic Director is a critical bridge between operations and clinical leadership, ensuring that business performance and quality care work hand in hand.
What You’ll Do
- Own clinic performance across utilization, productivity, staffing, and service delivery.
- Use data to guide scheduling, capacity planning, and operational improvements.
- Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
- Build an accountable, collaborative team culture with strong leadership depth.
- Partner with clinical leaders to align operations with quality care and client outcomes.
- Ensure staffing and schedules support clinical needs and treatment requirements.
- Champion a positive, family-centered experience.
- Resolve escalated concerns with urgency, empathy, and accountability.
- Manage clinic budgets and expenses to meet financial targets.
- Connect operational decisions to financial performance and key KPIs.
- Ensure compliance with regulatory requirements, documentation standards, and internal policies.
What We’re Looking For
- Bachelor’s degree or equivalent experience, plus 6+ years of operational leadership experience in healthcare or a service-based environment.
- Proven ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.
Preferred:
- Experience in ABA, pediatric behavioral health, or multi-site healthcare operations.
- Familiarity with EHR systems, such as CentralReach.
Why Join HHF?
At Helping Hands Family, our mission is simple: change lives every day. We are building an inclusive, purpose-driven culture where leaders are empowered to support both our people and the families we serve.
Physical Requirements
This position requires the capacity to occasionally lift and transport items weighing up to 25 pounds. Despite its primarily sedentary nature, this role requires prolonged periods of standing and frequent movement within the clinic environment. Candidates must be comfortable working near young children, including potential exposure to bodily fluids. The position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises.
Ready to Make a Difference? Apply Now!
Helping Hands Family (HHF) is Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025. We are a top-rated ABA provider dedicated to a supportive and inclusive culture. We offer rewarding work experiences, including making a lasting impact on children’s lives.
All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve. All new hires must complete E-Verify as required by USCIS. HHF does not provide immigration sponsorship for any roles at this time.
Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
Skills Required
- Master's degree in Healthcare Administration, Business Management, or related field
- Bachelor's degree or equivalent leadership experience
- Minimum 4 years experience in operational leadership within healthcare, behavioral health, or related service industries
- Proven success managing budgets, driving performance improvements, and leading large, diverse teams
- High emotional intelligence, excellent communication, change management, and conflict resolution skills
- Strong analytical, critical thinking, and strategic planning capabilities
- Full commitment to working onsite during designated hours
- Comfort working near young children, including potential exposure to bodily fluids, odors, and loud noises
- Ability to occasionally lift and transport up to 25 pounds; prolonged standing and frequent movement within clinic
- Successful completion of comprehensive background checks, fingerprint screening, and E-Verify
What We Do
Helping Hands Family is a provider of clinic-, home-, and school-based applied behavior analysis (ABA) therapy for children with autism. Founded in 2019, the company operates across the Northeast and Mid-Atlantic US, focusing on individualized, evidence-based care and early intervention to foster growth, learning, and meaningful progress for children and their families.
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