Climate Operations Specialist

Posted 4 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Mid level
Fintech
The Role
Coordinate audit and control activities for Climate Solutions, maintain documentation standards, support SOC audits, drive operational excellence, improve processes using Jira/Confluence, and collaborate cross-functionally to ensure governance, evidence collection, and remediation tracking.
Summary Generated by Built In

Let’s be #BrilliantTogether

Climate Solutions is a unit within Sustainability business unit of ISS STOXX. As investors seek to gain a better understanding of their exposure to climate-related risks, Climate Solutions provides data, analytics, and advisory services to support investors to understand, measure, and act on climate related risks & opportunities and its impact on investments across all asset classes. Climate Solutions is an innovative market leader within its field.

ISS Stoxx Climate Team is working closely with its clients to help them with risk analysis and is looking for passionate team members to work extensively on climate products. The successful candidate will be responsible for ensuring robust operational processes, documentation standards, audit readiness, and effective implementation of methodology and regulatory changes across the climate business.

Responsibilities:
  • Act as the central point of coordination between climate teams, internal stakeholders, and auditors to support successful audit execution and remediation activities.

  • Work closely with teams supporting a broad portfolio of climate products, methodologies, and related services.

  • Serve as a primary coordinator for SOC audit activities and related control frameworks.

  • Support controls testing, evidence collection, audit preparation, and remediation tracking.

  • Coordinate responses to audit requests and maintain supporting documentation throughout the audit cycle.

  • Coordinate activities across research, methodology, product, technology, information security, development, and audit functions to ensure effective governance and control execution.

  • Drive operational excellence across Climate products, services, and methodologies through effective process management and continuous improvement initiatives by supporting consistent use of operational tools such as Jira and Confluence.

  • Maintain and promote best practices for documentation, workflows, and operational controls across the Climate organization.

  • Establish and maintain documentation standards across Climate products, methodologies, and operational processes in close collaboration with broader ISS Stoxx initiatives.

  • Ensure methodologies, process documentations, FAQs, and related materials remain current, accurate, and appropriately maintained by the responsible team leads.

  • Coordinate periodic reviews of operational documentation and ensure clear ownership of key documents.

  • Identify opportunities to improve efficiency, scalability, and data quality through automation and process optimization.

Required Qualifications:
  • A minimum of 3 years of relevant experience in governance, operational excellence, audit coordination, process management, compliance, business operations, PMO, documentation management, or related functions.

  • Relevant master’s degree (environmental science, environmental engineering, economics, climate change studies etc.).

  • Familiarity or demonstrated interest in Climate, ESG, Sustainability, Sustainable Finance, or related domains. Previous experience supporting climate or ESG-related products, services, or operational processes

  • Excellent communication and presentation skills, with the ability to explain technical concepts to a non-technical audience.

  • Excellent command of Excel and good working knowledge of all Microsoft Office applications

  • Integrity, organizational skills, high attention to detail, a self-driven work ethic, and the ability to prioritize multiple tasks in a high-pressure, deadline-driven environment.

  • Willingness to work with a highly collaborative, flexible, and innovative team across different locations.

  • Regular work hours with slight flexibility to collaborate with colleagues and clients in different time zones.

  • Demonstrated ability to work independently, take ownership of initiatives, and successfully manage priorities with limited supervision.

Preferred Qualifications:
  • Exposure to Python, automation tools, AI tools, workflow automation, or other technologies supporting process improvement

#LI-RH1 #MIDSENIOR #Other

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

 

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

 

Let’s empower, collaborate, and inspire.

 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS Sustainability Solutions enable investors to develop and integrate sustainable investing policies and practices, engage on responsible investment issues, and monitor portfolio company practices through screening solutions. ISS Sustainability Solutions also provides climate data, analytics, and advisory services to help financial market participants understand, measure, and act on climate-related risks across all asset classes. In addition, our solutions cover corporate and country ESG research and ratings enabling its clients to identify material social and environmental risks and opportunities.    

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

Skills Required

  • Minimum of 3 years relevant experience in governance, operational excellence, audit coordination, process management, compliance, business operations, PMO, or documentation management
  • Relevant master’s degree (environmental science, environmental engineering, economics, climate change studies, etc.)
  • Familiarity or demonstrated interest in Climate, ESG, Sustainability, Sustainable Finance, or related domains and prior support for climate/ESG products or processes
  • Excellent communication and presentation skills, able to explain technical concepts to non-technical audiences
  • Excellent command of Excel and good working knowledge of Microsoft Office applications
  • Experience coordinating audits, supporting controls testing, evidence collection, audit preparation, and remediation tracking (including SOC audits)
  • Strong integrity, organizational skills, high attention to detail, self-driven work ethic, and ability to prioritize multiple tasks under deadlines
  • Willingness to work collaboratively across locations and time zones with slight schedule flexibility
  • Demonstrated ability to work independently, take ownership of initiatives, and manage priorities with limited supervision
  • Exposure to Python, automation tools, AI tools, or workflow automation

ISS (Institutional Shareholder Services) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ISS (Institutional Shareholder Services) and has not been reviewed or approved by ISS (Institutional Shareholder Services).

  • Retirement Support Retirement plans include a notably strong 401(k) match with a Safe Harbor contribution that stands out within the package. The retirement offering is regarded as a highlight relative to other elements of total rewards.
  • Leave & Time Off Breadth Paid time off, paid holidays, and parental leave are substantial components of the package. Time-away benefits are often described as a standout compared with other facets of compensation.
  • Healthcare Strength Medical, dental, and vision coverage are comprehensive within the standard package. Health coverage is generally viewed as solid, albeit characterized as middle of the road in some descriptions.

ISS (Institutional Shareholder Services) Insights

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The Company
HQ: Rockville, MD
2,115 Employees
Year Founded: 1985

What We Do

Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.

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