Client Support Representative

Posted 15 Days Ago
Be an Early Applicant
Hempstead, NY
Entry level
AdTech
The Role
As an entry-level Client Support Representative, you'll work directly with clients and customers to enhance brand awareness and drive sales revenue. Responsibilities include promoting products, addressing customer inquiries, gathering feedback for improvements, reporting metrics, and maintaining professionalism in sales interactions. In-house training will be provided to help you succeed.
Summary Generated by Built In

We are a prominent sales and business development firm in the New Hyde Park area that represents top clients in the telecommunications and technology industries. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we’ve seen exceptional growth and success, which highlights our commitment to driving results and innovation. As the entry level Client Support Representative, you will work closely with clients and customers alike to bolster brand awareness in the community and in turn drive sales revenue. Our entry level Client Support Representatives are experts in our clients’ products and services, and they are excited to share their knowledge directly with consumers. If you’re a people-person with a passion for telling clients’ brand stories, we want to hear from YOU!

Client Support Representative Day-to-Day Responsibilities:

  • Work directly with customers to promote our clients’ brand, products and services
  • Explain product features and benefits to customers and confidently answer any inquiries
  • Report customer feedback to Senior Management and clients, providing feedback on areas of improvement
  • Analyze client acquisition metrics and KPI’s to maximize sales and drive revenue
  • Adhere to our clients’ compliance standards and maintain professionalism throughout the sales process
  • Drafts, organize and maintain sales contracts on behalf of our clients
  • Attend in-person and virtual meetings with fellow Client Support Representatives to develop customer service, sales, and leadership skills

We are committed to seeing our entry level Client Support Representatives succeed, so we provide the necessary tools and resources to thrive within our company. Each entry level Client Support Representative receives in-house training from our Senior Client Support team. This is an entry level role, so no experience is required to apply. Desired skills and qualifications for the entry level Client Support Representative include:

  • 0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Exceptional time management and organizational skills
  • Eager to improve current skills
  • Ability to grasp new concepts quickly to develop professionally
  • Ability to confidently present information to clients, customers and teammates
  • Basic knowledge of the sales cycle is a plus!

**If you feel that you would excel in this role, we are eager to hear from you! Please submit your resume, and an HR associate will be in touch with you soon.


#LI-Onsite

The Company
HQ: Long Island City, NY
22 Employees
On-site Workplace
Year Founded: 2021

What We Do

At Opulence Management Inc. we focus on our team, enhancing skillsets and collaborating with top clientele to drive revenue. Our strong one on one training and development provides a foundation for our representatives to achieve success. Creativity is welcomed with diversified skillsets in business management.

Similar Jobs

Justworks Logo Justworks

Customer Support Specialist, Payments

HR Tech • Payments • Professional Services • Software
Easy Apply
New York, NY, USA
1165 Employees
Queens, NY, USA
934 Employees
55K-65K Annually

SeatGeek Logo SeatGeek

Manager, HelpDesk

Consumer Web • eCommerce • Enterprise Web • Events • Sports
Easy Apply
New York, NY, USA
900 Employees

Genius Sports Logo Genius Sports

Product Services Agent (Part-time)

AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Easy Apply
New York, NY, USA
1800 Employees

Similar Companies Hiring

Optimum Media Thumbnail
Software • Marketing Tech • Digital Media • AdTech
Long Island City, New York
270 Employees
JuiceMedia.AI Thumbnail
Marketing Tech • Machine Learning • Digital Media • Big Data Analytics • Analytics • Agency • AdTech
Marina Del Rey, CA
68 Employees
Effectv Thumbnail
Marketing Tech • Digital Media • AdTech
New York, NY
2157 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account