Are you customer-focused, detail-oriented, and excited to grow your career in client services and marketing? Join our fast-paced, team-driven environment as a Client Support Associate and gain hands-on experience while building lasting client relationships.
No experience? No problem. We provide paid training, ongoing mentorship, and clear paths for advancement!
What You’ll Do:Deliver outstanding customer service and day-to-day support to clients
Respond to client communications and inquiries in a timely, professional manner
Collaborate with internal teams to ensure client satisfaction and campaign success
Assist in executing marketing initiatives and promotional activities
Maintain accurate records, reports, and client documentation
Help troubleshoot issues and support client retention efforts
Excellent communication and interpersonal skills
A positive attitude and a willingness to learn and grow
Strong organizational and multitasking abilities
Ability to thrive in a collaborative, team-oriented environment
Reliable, self-motivated, and customer-focused
No prior experience required — we offer full paid training
Must be 18+ and legally authorized to work in the U.S.
Comprehensive paid training and ongoing mentorship
Experience working with a variety of clients, brands, and marketing teams
Fast-track career advancement in client services, marketing, or account management
A supportive team culture with a focus on growth, collaboration, and success
Opportunities to participate in company events, networking sessions, and skill-building workshops
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What We Do
Invictus MSI is a team-oriented Marketing and Advertising firm focused on empowering change and social justice campaigns to help local Bay Area communities. Our 501(C)3 nonprofit clients have long histories of bringing creative, evidence-based solutions to major societal problems that require our collective, immediate response. Recently, their focus is attacking the opioid and gun violence epidemic in schools, but they currently offer more than 20 programs to promote safer, happier communities for children to grow up in. Our team is responsible for both raising awareness to their potentially life-saving programs and providing the funds necessary to implement them. Now that our team has developed a reputation for representing our 501(C)3 clients with integrity and enthusiasm, our goal is to continue expanding our client’s reach. We understand that learning how to successfully run a business is no small task, and requires a solid foundation in both leadership and management. To ensure our clients are in the best hands, each member of our team is provided with mentorship and hands-on-training through every step of the campaign development process. To learn more about our partnership, please visit https://www.leadrugs.org/lead-the-way/
