- Responsible for day-to-day relationships with local account executives, Advertising Development Directors, Sales Coordinators, Sales Development Directors and clients/agencies
- Maintain an excellent rapport with account executives, Sales Development Directors, and clients/agencies.
- Steward campaigns from start to finish (kick off calls, mid-campaign calls, wrap up calls)
- Execute campaigns accurately and efficiently
- Responsible for tracking and offering insights and analysis of performance metric for our products/campaigns
- Optimize campaigns and products to ensure delivery, achieve business goals while maximizing ROI
- Steward any pilot programs with various markets related to new product rollouts or enhancements.
- Key Holder for any Sales Hub updates needed to be made on behalf of the Client Success Team
- Weekly team checks as assigned.
- Other duties assigned
- Customer service oriented with the ability to address client concerns and needs in an expedient and courteous manner
- Strong decision-making, problem solving and conceptual thinking abilities
- Meticulous attention to detail and excellent follow through
- Exceptional character with a high degree of integrity and business ethics
- Excellent time management, able to handle multiple assignments under tight deadline and pressure, and prioritize and communicate effectively
- Strong oral and written communication, relationship building and interpersonal skills with the ability to communicate best practices and requirements to peers and management
- Ability to learn quickly in a fast-paced environment.
- Ability to work with diverse personality types to meet time sensitive deadlines
- An interest in new digital media technologies and a desire to always be learning something new
- Ability to work independently and in a team environment
- Must be flexible and open to new ideas and methods
- Strong work ethic
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