The Role
As a Client Success Manager at Apptegy, you will build relationships with clients, ensure effective use of products, train users, and support schools in their communication efforts to enhance client retention.
Summary Generated by Built In
About Apptegy
Apptegy is more than a tech company; we are dedicated partners transforming communication for school districts nationwide. We develop cutting-edge solutions that empower schools to build strong brands, effectively reach their audiences, and deeply understand their communities. Our commitment to client success and passion for education is reflected in our fast response times and unparalleled support. As an employer, Apptegy fosters a dynamic and supportive environment where our people are known for being thoughtful, innovative, and high-performing. We invest in your tools, provide exceptional mentorship, and offer resources designed for your success, believing that empowering you drives our collective growth and positive impact across the education landscape.
The Opportunity:
Apptegy builds powerful technology that empowers K–12 school leaders to tell their stories and strengthen their district's identity. Since 2015, we’ve grown rapidly by building a team that values thoughtfulness, high performance, and authentic client relationships.
As a Client Success Manager, you will build relationships with Apptegy clients to champion our products and to encourage trust in our products and team.
What You’ll Do
- Reach out to clients directly and proactively to ensure they are getting the best use out of our products and services, and be the best vendor our clients have ever worked with
- Train clients on the product and support users
- Work with school districts to tell the stories that define their strengths and values
- Call, chat by video, and travel to clients to build in-person relationships
- Retain our clients over the long term, while making them successful at running excellent schools
Who You Are
- 4-year college degree or comparable, continuous work experience with an impressive track record of success
- Experience in a fast-paced working environment and know how to pick up tech tools quickly
- Strong attention to detail and exceptional organizational skills
- Capable of managing your workflow and schedule and do not need someone to guide and direct your day
- Excellent communication and presentation skills
Why You'll Love Working With Us
At Apptegy, we're deeply committed to creating an environment where you can thrive. We strive to make this a truly impactful and rewarding role, equipping you with experiences that propel your future success. We believe in fostering well-being both at work and at home, which is why we provide:
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) with employer match
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)
Mental Health Reimbursement
In-office Gym
Catered lunch Monday-Wednesday
Unlimited paid time off including seasonal (December) company-wide time off
Paid parental and medical leave
Apptegy champions the thoughtful integration of AI to empower our teams and processes. As we seek to understand your individual capabilities and how you might contribute, we ask that all responses to application questions and during interviews are genuinely your own. Please refrain from using AI generation tools, as our aim is to assess your authentic voice and expertise.
Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
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The Company
What We Do
Powering your school's identity. Our technology helps K12 leaders build a strong digital brand, without adding work to their team. With Thrillshare mobile, it's like having a marketing team in your pocket. The stories of student achievement happen in your classrooms, stadiums, and auditoriums. Thrillshare’s app for iPhone and Android allows the people closest to the stories to be the storytellers, wherever they are. Thrillshare brings everything you need for school marketing and school communications together into a single mobile app.
The best way to manage how your community thinks and feels about your schools is by taking control of how they interact with your brand online. This means creating a consistent experience that WOWs your audience wherever they look. Build your school's brand with an ADA compliant school marketing strategy.
