Client Success Manager

Posted Yesterday
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Hiring Remotely in Hong Kong
Remote
Junior
Edtech
The Role
Part-time client-facing role supporting client acquisition, account management, onboarding, and events. Provide administrative support including teacher cover coordination, visa liaison, documentation, invoicing, and general office tasks to support directors and teaching staff.
Summary Generated by Built In

We’re looking for someone to join our dynamic team in Hong Kong on a part-time basis.

Experior Asia is an established education company connecting passionate educators with schools across Hong Kong, China, and beyond. As we continue to grow, we’re looking for a proactive individual to support client relationships and play a key role in the day-to-day running of the business, with opportunities to grow alongside us.

Client Relationship & Account Management:
• Attract and engage new clients via phone, email, and in-person meetings
• Maintain and develop existing client relationships
• Support contract negotiation and onboarding of new clients
• Act as a point of contact and account manager for assigned clients
• Assist with organising and hosting client social and networking events
• Provide ongoing support to the Directors as required

Office & Administrative Support:
• Coordinate teacher cover and short-term staffing support for clients
• Assist with visa applications and liaise with immigration departments
• Prepare, arrange, and file documentation (digital and physical)
• Maintain organised company records using Google Drive and internal systems
• Support school tenders and general ad-hoc office tasks
• Prepare invoices, track expenses, and support basic finance administration
• Provide day-to-day support to the business and teaching staff


Requirements
• Bachelor’s degree in any discipline
• Experience in administration, office support, or client-facing roles
• Highly organised with strong attention to detail
• Confident multitasker with a proactive, can-do attitude
• Able to work independently and take initiative
• Proficient in Microsoft Office and Google Workspace
• Fluent in English and Cantonese (Mandarin is a plus)
• Holds a valid Hong Kong work visa

Benefits
• Competitive salary
• Flexible, part-time working hours
• Hybrid working setup (home and office)
• Opportunity to grow within a supportive and expanding education business


Skills Required

  • Bachelor's degree in any discipline
  • Experience in administration, office support, or client-facing roles
  • Highly organised with strong attention to detail
  • Confident multitasker with a proactive, can-do attitude
  • Able to work independently and take initiative
  • Proficient in Microsoft Office and Google Workspace
  • Fluent in English and Cantonese
  • Mandarin
  • Holds a valid Hong Kong work visa
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The Company
8 Employees
Year Founded: 2015

What We Do

Experior Asia is an education company established in 2015 and based in Hong Kong and the United Kingdom. Its online careers portal indicates an international operating footprint, with openings listed across China, Hong Kong, and the United Kingdom. The available information identifies the company’s sector and locations but does not provide further detail about its educational programs, target learners, or specific services.

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