The Role
The Client Success Manager will collaborate with sales, manage stakeholder tasks, support advertisers on the X platform, and facilitate training sessions.
Summary Generated by Built In
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Position Overview
X has changed the way people communicate. We now have a substantial opportunity to change how marketers interact with their rapidly growing user base in Korea.
As the exclusive representatives of X in South Korea, MediaDonuts is creating a world-class team of media professionals, and seeking an experienced Client Partner - X to develop our business with mid-market advertisers and their agencies locally.
If you’re an enthusiastic X user with relevant experience and a passion for learning, we invite you to talk to us about this opening.
This position is located in our office in Seoul, South Korea and will require some local travelling to client and agency locations. The Client Partner - X will report to the Business Head - X.
Objectives and Responsibilities
● Collaborate with the sales team to identify and address technical or operational challenges, providing structured and strategic solutions.
● Manage complex tasks involving multiple stakeholders and tools, ensuring efficient resource allocation and timely execution.
● Communicate clearly with internal teams and external partners to deliver a seamless experience for advertisers.
● Serve as a subject matter expert on X’s products, understanding their setup, management, and troubleshooting methods.
● Support advertisers in setting up and optimizing X campaigns for successful execution and delivery.
● Lead training sessions for advertisers and agencies on operational processes, ensuring a smooth onboarding process and maximizing revenue potential.
● Stay ahead of industry trends, continuously adapting to the evolving social media landscape and X’s product innovations.
Required Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Bachelor’s degree with at least 3 years of experience in digital media sales, working with large advertisers and advertising agencies
● Established relationships with marketing decision makers at companies and agencies
● A track record demonstrating an ability to develop and grow a book of business
● Excellent communication and presentation skills
● Deep understanding of X and the social media landscape, and opportunities for marketers
● A passion for X and our mission
● Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues
● Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
● Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate
● Must be able to communicate with stakeholder teams in English. Written English is required, while spoken English is preferred.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Top Skills
Digital Media
X Platform
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Aleph is a team of digital experts, growing markets around the world. Our solutions make local and global advertising possible, without limits. Our teams are equipped with the local knowledge and global capabilities to get tens of thousands of businesses up and running on digital media and advertising platforms. By connecting advertisers with top digital media platforms, Aleph is shaping the future for businesses big and small. When local markets have access to global digital capabilities, economies rise. The world of global digital advertising is always transforming; we’ve built our offerings to evolve and solve at pace. With our proprietary technologies and support from our fast-moving teams, our partners stay ahead of what’s next. We’re a global tech company powered by local experts. Aleph: Digital advertising for all
