Life Sciences Strategy Lead

Reposted 18 Days Ago
Be an Early Applicant
Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
160K-250K Annually
Senior level
Information Technology
The Role
Lead post-sale success and retention for strategic biopharma clients, driving outcomes through collaboration across multiple teams and managing complex accounts.
Summary Generated by Built In
Why you should join us

Forus is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:

  • Exponential organic growth: We have product-market fit and are growing rapidly. Forus supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world.

  • An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time.

  • Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.

About the role

Forus' Life Sciences team partners with the world’s leading biopharma companies to get more patients on therapy faster—leveraging real-time data, AI, and operational rigor to unblock access and demonstrate impact. We work at the intersection of strategy, operations, and client engagement to drive outcomes that matter and make our partners wildly successful.

As a Life Sciences Strategy Lead, you will own the post-sale success, growth, and long-term impact of our most important biopharma relationships. These are multi-brand, multi-year partnerships that sit at the center of our business and require a mix of structured problem-solving, cross-functional leadership, and executive communication. You will launch new programs, lead internal and client-facing teams, build scalable systems, and serve as a trusted thought partner to clients and colleagues alike.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:
  • Own the post-sale success of strategic biopharma accounts—including onboarding, pilot execution, performance tracking, and client reporting

  • Act as Forus' day-to-day lead across multiple client teams — including commercial, field, access, and data stakeholders

  • Collaborate closely with our product, engineering, data, and delivery teams to coordinate execution and ensure consistent impact for clients

  • Drive retention and expansion within accounts by delivering tangible outcomes, sharing insights, and building trust across functions

  • Design scalable processes for managing multi-workstream accounts with 7–8 figure contract value and help build our client success function as we grow

  • Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services

  • Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability

We’ll be most excited if you have:
  • 4–10 years in client strategy, delivery operations, partnerships, or customer success—ideally in complex, multi-stakeholder environments

  • Background in life sciences consulting, data platforms, digital health, or pharma-adjacent strategy roles

  • Executive presence and fluency — able to engage senior leaders across functions and drive alignment in ambiguous environments

  • Comfort working with data and technical teams (at minimum the role requires learning SQL and low-code tools)

  • Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships

  • Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals

  • High NPS with your former teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Forus is based in New York, with our full team working out of a beautiful and spacious office in SoHo. 

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

  • Do the math. Be rigorous, assume nothing. Break problems down and reason from the ground up.

  • Expand the solution space. Be resourceful and audacious. Resist false constraints and push beyond the obvious before committing.

  • Spit it out. Speak directly, invite critique, avoid equivocation. We want right answers, not comfortable ones.

  • Raise the bar together. Hold a high standard for execution, push each other directly, and win as a team.

 

We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):

  • Fully covered medical, vision, and dental insurance.

  • Memberships for One Medical, Talkspace, Teladoc, and Kindbody.

  • Unlimited paid time off (PTO) and 16 weeks of parental leave.

  • 401K plan setup, FSA option, commuter benefits, and DashPass.

  • Lunch at the office every day and Dinner at the office after 7 pm.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Forus (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

Forus is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Skills Required

  • 6-10 years in client strategy or strategic customer success in complex environments
  • Background in life sciences consulting, data platforms, or digital health
  • Executive presence to engage senior leaders
  • Technical background; must learn SQL and low-code tools
  • Strong written and verbal communication skills
  • Track record of quick delivery and innovation
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The Company
HQ: New York, New York
90 Employees
Year Founded: 2023

What We Do

Tandem is building the world's largest network of doctors, patients, and first-party data and applying AI to every step of bringing new therapies to market. Our first product ensures people get life-changing therapeutics as quickly and cheaply as possible. Tandem is backed by investors including Thrive Capital, General Catalyst, and Bain Capital Ventures.

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