The Client Success Executive is responsible for representing WellSky at key executive levels within client leadership to develop partnerships that create strong alignment and maximize the value of WellSky solutions. The scope of this job includes working across functions and business units to understand the breadth of individual client's end markets and maximize WellSky's value while achieving client objectives. This role will support our Connected Networks team.
This position is based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
Manage key client relationships and advocate for client outcomes across solutions and services to achieve client goals.
Develop deep relationships with clients and key personnel to drive growth, improve client redeemability, client retention, and increase WellSky advocacy across the client base.
Be the single point of contact for key stakeholders throughout the lifecycle of the partnership and leverage operational data to identify opportunities for improvement.
Drive client business reviews on a regular cadence that net clear goals and milestones with the intention of developing and measuring success metrics and ROI.
Understand the breadth of end markets, business units, and solutions to drive WellSky's vision and maximize client alignment and value.
Performs other job duties as assigned.
Required Qualifications:
Bachelor’s degree or equivalent experience
At least 8-12 years of relevant work experience
Job Expectations:
Willing to travel up to 30% based on business needs
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical with Rx, dental, and vision benefits
Mental Health support through EAP
Generous paid time off, plus 13 paid holidays
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
Skills Required
- Bachelor's degree or equivalent experience
- 8-12 years of relevant work experience
- Willingness to travel up to 30%
- Willingness to work additional or irregular hours as needed
- Work in accordance with applicable security policies and procedures
- Must be able to sit and view a computer screen for extended periods
- Legally authorized to work in the United States (employment eligibility verification required at hire)
WellSky Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WellSky and has not been reviewed or approved by WellSky.
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Leave & Time Off Breadth — Time off options include unlimited vacation for many salaried roles, a broad holiday schedule, dedicated sick time, volunteer time, and generous bereavement leave. The scope of leave programs is comparatively comprehensive.
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Retirement Support — The retirement plan provides a straightforward employer match with immediate vesting. This offers clear long-term savings support.
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Parental & Family Support — Paid parental leave is available for all parents, complemented by supportive family leave policies. These provisions reflect attention to family needs during key life events.
WellSky Insights
What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
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