Client Success Director

Realize your potential by joining the leading performance-driven advertising company!  

As a Client Success Director on the Large Enterprise Advertising Team in Boston, you’ll play a vital role in managing and growing a portfolio of high-value advertiser accounts. Reporting to the Head of Industry, you will drive strategic account growth, optimize long-term partnerships, and establish best practices for account management. Your role will focus on deepening client

relationships, ensuring exceptional service, and maximizing revenue opportunities

within existing accounts.

• 8+ years of online advertising experience and proven results in a customer-facing role, building strong, long-term relationships with Enterprise customers.
• An ability to work cross-functionally with various teams, including product, legal, finance, professional services and marketing.
• Strong analytical skills and and the ability to learn quickly
• A true passion for online content and in-depth knowledge of web marketing
• An eye for commercial success - identifying opportunities for upsells, and optimizing your clients’ campaigns.

• History of mapping out strategic account plans
• Experience upselling/cross-selling with a quota
• Experience of buying Taboola, for a publisher or a brand/agency

As a Client Success Director you’ll bring value by:

• Driving growth within existing accounts by identifying new opportunities, upselling, and optimizing client partnerships.
• Developing and maintaining strong relationships with key decision-makers, acting as a trusted advisor to help clients achieve their business goals.
• Defining and implementing best practices for account management, ensuring a structured and scalable approach to client success.
• Collaborating with cross-functional teams (Sales, Product, Finance, and Operations) to align on client needs and strategic initiatives.
• Monitoring account performance and market trends, providing insights to improve client outcomes and refine our offerings.
• Leading renewal and expansion efforts, ensuring long-term retention and continued revenue growth.
• Mentoring and supporting account managers, sharing expertise in client success strategies, relationship management, and account optimization.
• Managing and developing an Associate Account Manager and Advertising Account Associate by fostering their growth into a future AM role while leveraging their support for large proposals, events, and outreach initiatives.
• Serving as a subject matter expert within your vertical, collaborating with the Head of Industry to drive alignment and achieve top-tier results in this high-expectation role.

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, 401k, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking).
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

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