dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
We’re looking for an Insights Client Success Associate to join us who expects more from their career. It’s a chance to support and grow dunnhumby’s Tesco Category & Product Insight Team. It’s an opportunity to work with a market-leading business to develop your skills and help influence decisions within a global retailer.
You’ll work with world class and passionate people to support consulting with Tesco on category strategies and customer understanding. You will support the delivery of the category insights workplan, contributing to actionable insight for Tesco category teams as well as other stakeholders such as central insights or brand. You'll collaborate with others across the product insight team, retail and commercial teams, as well as with Tesco, to support solutions and deliver insight.
What we expect from you
• Experience or exposure to working with stakeholders or in a client-facing environment
• Strong organisational skills, with the ability to manage multiple workstreams and support delivery of value
• Ability to analyse data and draw clear, relevant conclusions
• Comfortable working with data and translating outputs into simple, actionable insights
• Strong attention to detail to ensure accuracy and quality of analysis
• Ability to work collaboratively within a team and support wider project delivery
• Curiosity and willingness to learn, particularly when working with data and insight tools
• Experience or interest in FMCG, retail or consultancy environments
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Skills Required
- Experience or exposure to working with stakeholders or in a client-facing environment
- Strong organisational skills, with the ability to manage multiple workstreams
- Ability to analyse data and draw clear, relevant conclusions
- Comfortable working with data and translating outputs into simple, actionable insights
- Strong attention to detail to ensure accuracy and quality of analysis
- Ability to work collaboratively within a team and support wider project delivery
- Curiosity and willingness to learn, particularly when working with data and insight tools
- Experience or interest in FMCG, retail or consultancy environments
dunnhumby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.
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Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
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Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
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Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.
dunnhumby Insights
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
