Client Strategist

Reposted 16 Days Ago
New York City, NY, USA
Hybrid
90K-120K Annually
Junior
Software
The Role
The Client Strategist leads CRO strategy for DTC e-commerce clients, overseeing testing programs, client relations, and driving improvements in KPIs.
Summary Generated by Built In
Why Moonshot AI?

Imagine websites that rebuild themselves on autopilot to sell more, convert better, and grow faster.
At Moonshot AI, we’re making that happen — merging generative AI, large-scale data pipelines, and experimentation into a self-evolving web.

We’re a well-funded, very early-stage startup with a massive vision. Joining now means you’re not just an employee — you’re helping set the technical and cultural DNA of the company. If you’ve ever wanted the autonomy of a founder with the backing of top-tier investors, this is it.

The role

We're seeking a data-driven Client Strategist to lead optimization efforts for our direct-to-consumer e-commerce clients. You'll own the strategy and execution of high-impact testing programs that drive measurable improvements in core busines KPIs, while ensuring strong client relationships and satisfaction.

What You'll Do
  • Lead CRO strategy and execution for multiple DTC e-commerce accounts, from audits and roadmaps to A/B testing and reporting

  • Design and implement experimentation programs including A/B and multivariate testing, analyzing user behavior to identify optimization opportunities

  • Establish KPIs and create testing roadmaps for advertising (campaigns, landing pages) and websites (UX, checkout, conversion flows)

  • Serve as strategic partner to clients, providing expert guidance methodologies and communicating results clearly to stakeholders

  • Build and maintain a strong testing pipeline that continuously answers the needs of clients and their customers

What You'll Bring
  • 2+ years experience as a client-facing strategic partner, or customer success manager.

  • Strong analytical skills with ability to identify friction points, translate data into actionable insights, and make sound recommendations

  • Knowledge of e-commerce best practices, consumer psychology, and UX/UI principles that drive conversions

  • Results-oriented problem-solver who thrives in fast-paced environments and isn't afraid to learn from failed tests

  • An interest in - and ability to - hustle in a fast-paced environment. Someone who makes and meets commitments.

What Success Looks Like
  • Effectively manage multiple DTC e-commerce accounts

  • Meet department KPIs including client growth, North Star Metrics, and satisfaction scores

  • Build client trust that drives renewals and cross-sell opportunities

  • Deliver measurable improvements in client conversion rates and revenue

At Moonshot, culture isn’t fluff — it’s how we win
  • Curiosity & Growth → We challenge assumptions, ask big questions, and push for mastery.

  • Low Ego → No ivory towers — everyone gets their hands dirty.

  • Ownership → You own outcomes, not just outputs. Shipping is step one; impact is the goal.

  • Trust → Radical transparency and accountability, even when it’s hard.

  • Agility → We move fast, test faster, and aren’t afraid to pivot.

  • This Is Your Company → Ideas fuel breakthroughs. We’re all builders here.

  • Enjoy the Ride → Startups are a rollercoaster — we create good vibes and celebrate wins together.

What We Offer
  • Competitive compensation

  • Meaningful equity — real ownership in Moonshot AI’s success.

  • Full health coverage (medical, dental, vision) for you + your family.

  • Unlimited PTO — we trust you to take the time you need.

  • Tax free commuter and parking benefits

  • Office-first culture (4 days/week) — Midtown Manhattan, in the middle of it all.

  • Work directly with the founding team — your impact is immediate, visible, and career-defining.

  • Free One Medical Membership

  • 401k

Top Skills

A/B Testing
Data Analysis
E-Commerce Best Practices
Multivariate Testing
Ux/Ui Principles
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
14 Employees
Year Founded: 2023

What We Do

Imagine if websites could autonomously optimize themselves. Moonshot AI is building an AI platform that teaches websites to evolve overtime to increase conversions, sales, and revenue.

Similar Jobs

Sotheby's Logo Sotheby's

Client Strategist

eCommerce • Retail • Sales
Easy Apply
In-Office
New York, NY, USA
2801 Employees
60K-75K Annually
Easy Apply
In-Office
New York, NY, USA
2801 Employees
80K-100K Annually
In-Office or Remote
New York, NY, USA
6277 Employees
227K-341K Annually

Everything Bagel Logo Everything Bagel

Performance Strategist (Client-Facing, Paid Media)

AdTech • Consumer Web • Digital Media • Marketing Tech
In-Office or Remote
New York, NY, USA
21 Employees

Similar Companies Hiring

Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account