We're committed to bringing passion and customer focus to the business.
The Client Specialist supports two or more Financial Advisors and works to develop a partnership with their respective advisors to provide high quality customer service and achieve stated revenue and asset goals.
Essential Duties and Responsibilities
- Client meeting preparation for Financial Advisors
- Client meeting follow up/document processing for Financial Advisors
- Review all paperwork for accuracy, completeness, and compliance
- Resolves paperwork and account issues with back-office operations and clearing firm
- Client service duties such as establishing new accounts, servicing existing accounts, and researching and resolving deficiencies in a timely manner
- Answer incoming calls
- Schedule appointments
- Preparing, editing and obtaining appropriate compliance approval on correspondence
- Responsible for adhering to policies and procedures related to regulatory compliance requirements and firm requirements
- Deposit checks and securities in accordance with broker-dealer guidelines
- Process Annuity and 1035 exchange paperwork
- Maintain and update CRM as needed
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
- Solid knowledge of account types and regulations
- Knowledge of banking and investment products required
- Ability to read and interpret documents such as procedure manuals, general business correspondence, journals, or government regulations
- In-person customer service and phone etiquette
- Effective time management skills with the ability to prioritize tasks
- Excellent written and verbal communication skills
- Attention to detail
Education and/or Experience
- HS Diploma/GED
- 2 years’ experience in financial industry preferred
Computer Skills
- Microsoft Office, including Teams, Outlook, Excel, Word
- Adobe Acrobat
Certificates, Licenses, Registrations
- License not required, but encouraged to attain within first year of employment
Other Qualifications
- Ability to professionally navigate sensitive or urgent client situations
- Must display professional conduct and appearance
- Maintain client privacy and keep highly sensitive data confidential
This role may involve additional responsibilities to support team and organizational objectives.
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Skills Required
- HS Diploma/GED
- 2 years' experience in financial industry
- Solid knowledge of account types and regulations
- Knowledge of banking and investment products
- Excellent written and verbal communication skills
Simmons Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Simmons Bank and has not been reviewed or approved by Simmons Bank.
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Healthcare Strength — Medical, dental and vision coverage are paired with an HSA that includes company funding. Dedicated care options and access to no‑cost services for covered members strengthen day‑to‑day healthcare support.
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Retirement Support — A 401(k) with employer match is complemented by an employee stock purchase plan and profit‑sharing eligibility. Occasional discretionary company contributions further boost long‑term savings potential.
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Leave & Time Off Breadth — A combined PTO bank and up to ten paid company holidays provide structured time away. Paid leave programs support coverage for key life events.
Simmons Bank Insights
What We Do
We were founded as a community bank. More than 100 years later, we still act like one. For over a century, we’ve worked hard to help make our customers’ dreams come true – dreams like buying a home, starting a business or simply having the ability to manage your money safely and securely, anywhere you happen to be. Simmons Bank has 200 locations and employs 2,800 associates across our six-state footprint
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