Client Solutions Specialist - Sell-Side/Advisory

Posted 10 Days Ago
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New York, NY
Hybrid
170K-200K Annually
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
Where Credit Becomes Clear
The Role
The role involves supporting product adoption through demos, gathering client feedback, and collaborating with sales and product teams to enhance offerings.
Summary Generated by Built In

Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. 
Role

We are seeking a highly motivated Solutions Specialist to join Octus to support the firm’s expansion strategy.  This unique hybrid role sits at the intersection of Sales and Product. This is a high-impact, client-facing position ideal for a commercially minded professional with deep financial services experience and a passion for credit. Working closely with Account Managers and Product Owners, you will play a central role in driving the successful adoption of our newest and strategic news, analysis, data, and workflow solutions.

This is a New York-based position, with an in-office requirement of 3 days per week.

Key Responsibilities

  • Trial management and Solutions-based demos for Sell-Side/Advisory Segment
    • Partner with Account Managers to execute demos/trials for designated cross-sell opportunities within the Sell-side/Advisory segment (Global banks, boutique advisory firms, etc.). This will include our newest and most strategic solutions.
    • Serve as the solutions specialist during the sales cycle, conducting persona-based solutions-focused demonstrations to ensure effective product adoption during the trial phase.
    • Develop customized trial plans, success criteria, and compelling use cases tailored to each client's specific workflow.
    • Document and standardize successful trial methodologies to create scalable "playbooks" and sales enablement materials for the wider sales organization.
  • Product & Market Feedback to Product Owners & Sales Leadership
    • Actively gather qualitative and quantitative feedback from clients and prospects during demos/trials regarding product features, usability, performance, and commercial viability.
    • Synthesize market intelligence and client feedback into clear, actionable requirements and recommendations for the product owners to inform the product roadmap.
    • Weekly feedback and alignment calls with product owners and sales leadership.
  • Commercial & Technical Expertise
    • Maintain a deep understanding of the competitive landscape, industry trends, and the specific client workflows within the segment allocated.
    • Collaborate with Product/Marketing to refine messaging, positioning, and sales collateral based on real-world client interactions and successful trial conversions.
    • Assist in packaging strategies based on observed client value and adoption wins and hurdles. 

Required Qualifications

  • Deep credit and market expertise required, gained through experience at financial institutions, investment banks, or buy side firms. Minimum 5 years.
  • Minimum 8 years of experience in a client-facing role within the financial technology, or professional services industry (e.g., Solutions Consulting, Product Specialist …etc.)
  • Proven ability to understand complex financial workflows and articulate how data, news, and analytical tools can solve specific business problems for Sell-side /advisory clients.
  • Experience with a new product introduction or significant feature launch.
  • Understanding of the sales process, including trial design, qualification, and closing.
  • Exceptional presentation, demonstration, and communication skills, with the ability to tailor persona-based solutions against client challenges and needs.
  • Highly organized with experience managing multiple projects/trials simultaneously in a fast-paced environment.
  • Bachelor’s degree in Finance, Economics, Business, or a related field.

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $170,000 - $200,000, plus an on-target incentive.

The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors. 

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

Top Skills

Credit Intelligence
Data Analytics
Financial Technology
Solutions-Based Demos
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The Company
HQ: New York, NY
808 Employees
Year Founded: 2013

What We Do

Octus, formerly Reorg, was founded in 2013 with a simple conviction: credit decisions deserve clarity, not chaos. Markets were fragmented. Intelligence was gated. Data lived in silos. Professionals were forced to stitch together incomplete pictures while the clock kept running. We built Octus to change that.

Octus is the essential credit platform that tracks the entire credit lifecycle. From origination and underwriting to secondary trading, refinancing, distress and restructuring, we follow every development across leveraged loans, high-yield bonds, private credit and special situations. We structure millions of documents, surface risks, benchmark performance and deliver expert reporting and analysis in real time.

What began as a newsroom fused with legal and financial expertise has evolved into a unified ecosystem. Octus brings together proprietary data, expert-driven intelligence and integrated workflow tools so credit professionals can analyze situations, uncover opportunities, manage portfolios, execute trades and stay compliant without ever leaving the platform. Insight and action finally live in one place.

Today, nearly 40,000 professionals across the world’s leading banks, asset managers, CLO managers, law firms and advisors rely on Octus to move smarter and faster. They turn to us for breadth, depth and rigor forged over more than a decade, and for the speed, integration and precision that define the future of credit workflow.

Our mission is direct and ambitious: end fragmentation, collapse the distance between intelligence and execution, and transform insight into impact. Because in credit, clarity isn’t just an advantage. It’s everything.

Octus: Where credit becomes clear.

Why Work With Us

Octus is where real experts work together to cut through chaos and build clarity in credit. You feel your impact here. What you create shapes real decisions in the market. The problems matter. The people are sharp. If you want work that counts, this is the place.

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Octus Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Reorg has adopted a hybrid working policy. For non-remote employees located within a reasonable commuting distance to one of our offices, the requirement is to work from the office at least 2 days per week.

Typical time on-site: 2 days a week
HQNYC Office
Bucharest Office
El Segundo Office
London Office
Pune Office
Vilnius Office
Washington DC Office
Learn more

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