The Role
Manage complex client campaigns and projects end to end, identifying risks and resolving issues to keep delivery on track. Integrate Vidsy’s solution into enterprise client workflows, build trusted client relationships, guide internal teams, and improve processes using project learnings. The role requires confident communication, strategic problem-solving, attention to detail, and the ability to influence clients and teams in a fast-moving environment.
Summary Generated by Built In
About Vidsy
Vidsy is a global creative platform transforming how the world’s biggest brands create video advertising across paid social. With teams across NYC, LA, Toronto, and London, we partner with global advertisers like L’Oréal, Amazon and PepsiCo enabling them to produce creator and AI powered video advertising at scale.
The Role
We’re looking for a Client Solutions Manager to join our NYC based team. You’ll run complex projects with confidence, integrate Vidsy seamlessly into client workflows, and raise the bar for delivery standards. You’ll be the steady hand for both clients and internal teams, solving challenges before they escalate, turning project learnings into better processes, and building client trust in Vidsy. This is a fantastic opportunity for a strategic thinker and executor who thrives on solving problems, and has the gravitas to positively influence and lead clients.
At Vidsy, Client Solutions is about more than managing projects. We create experiences clients love, build reliance that makes us indispensable, and strengthen trust that fuels long-term client growth. If that excites you, we’d love to hear from you.
What You'll Be Doing
- Own end-to-end project management of complex campaigns and projects.
- Spot challenges early and implement solutions to keep delivery on track.
- Lead, implement and integrate Vidsy’s solution into Enterprise clients
- Share learnings from projects to improve how both clients and Vidsy work.
- Influence and guide teams to adopt better ways of working.
- Ensure clients consistently have positive, reliable experiences with Vidsy.
What We're Looking For
- Strong project management experience (campaigns, timelines, risks, outcomes).
- Proven ability to manage client relationships with credibility and confidence.
- Proven experience integrating solutions into large enterprise clients.
- A proactive, solutions-driven mindset with great attention to detail.
- Someone who is curious, collaborative, and thrives in fast-moving environments.
- Ability to understand the real “why” behind problems and solve them
- Leading with composure, confidence, and credibility, no matter the challenge.
💰 Competitive Salary: $90,000 to 120,000 USD (based on experience).
📥 401k: Planning for the future.
🩺 Private Healthcare: Comprehensive coverage to keep you feeling your best.
🏝 Generous Time Off: 25 days PTO plus Federal Holidays
💻 Home Setup: We’ll equip your home office from day one - or give you a budget to offset & build your ideal setup.
😌 Flexible Hybrid Approach: Work your way with our virtual-first hybrid approach.
🌍 Remote Flexibility: Work away from your hub for up to 4 weeks of the year.
😇 Volunteer Day: Get a paid day off annually to support a cause you care about.
♥️ Wellbeing Focus: Access our wellness programs and Employee Assistance Program.
🌍 Eco Impact: Your carbon footprint offset through our Ecologi partnership.
Hybrid ‘Virtual-First’ Work Setup
Vidsy embraces a hybrid ‘virtual-first’ approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.
Diversity at Vidsy
We’re committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic.
For more information on reasonable accommodations in the interview process please see THIS LINK
Skills Required
- Strong project management experience involving campaigns, timelines, risks, and outcomes
- Proven ability to manage client relationships with credibility and confidence
- Proven experience integrating solutions into large enterprise clients
- Proactive, solutions-driven mindset with strong attention to detail
- Curious and collaborative approach in fast-moving environments
- Ability to understand the underlying reasons behind problems and solve them
- Ability to lead with composure, confidence, and credibility
Am I A Good Fit?
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The Company
What We Do
Vidsy helps global brands achieve business goals with effective video ads, created efficiently and consistently for digital. Combining technology, a global creator community and unique creative strategies Vidsy’s solution helps global brands create best-in-class video ad campaigns. Vidsy is a global creative partner of Meta, Google, YouTube, Snapchat, Pinterest, Twitter, TikTok and Quibi.
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