Client Solutions Manager - Tiktok

Posted 2 Days Ago
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Warsaw, Warszawa, Mazowieckie
Hybrid
Junior
AdTech • Marketing Tech
The Role
The Client Solutions Manager will onboard new clients to the TikTok platform, perform audits and product data analysis, support campaign execution, and maintain communication with clients to drive growth and resolve issues. They will also collaborate with internal teams and help clients scale through new marketing strategies and insights.
Summary Generated by Built In

Are you ready to join our digital revolution journey? 


At Aleph Holding, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.


Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.


With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.


TikTok Performance Unit is a result-oriented team inside Aleph (formerly Httpool) that manages a wide portfolio of Apps, Gaming, Health & Fitness, and eCommerce clients helping them to scale, conquer new markets, launch new products, and increase profitability. We go beyond just campaign management. We are eager to dig into product-side analytics and help improve the unit economics of our clients to reach their KPIs. Our clients operate on a global scale.

What you are going to do:

  • Onboard new clients from the introduction of TikTok platform opportunities to assist with campaign creation and optimization.
  • Perform account audits, creative analysis, product data analysis, and craft effective planning to reach clients’ KPIs.
  • Support the client during the execution either through hands-on campaign management or consultancy calls and step-by-step guides.
  • Find new opportunities for scaling by introducing new features on TikTok platforms, entering new markets, launching new products, developing funnels, and adjusting marketing strategies or product updates.
  • Maintain regular proactive communication with clients to ensure client growth.
  • Resolve client issues in an efficient, discreet manner, and support with the implementation of solutions that prevent future problems.
  • Serve as a subject matter expert shedding light on industry trends and insights.
  • Work closely with teams of Client Partners, Sales, Analytics, and TikTok teams from different regions we work with.
  • Facilitate a synchronized, three-way collaboration among yourself, the client, and TikTok teams to drive long-term results and maximize performance.

Who you are:

  • Positive attitude with a drive to go above and beyond.
  • Detail-oriented and able to successfully manage and execute multiple projects.
  • Minimum 2 years proficiency in Performance Marketing: user acquisition/lead generation with strong abilities to follow and reach KPIs.
  • Expertise with online advertising, analytics, and social media with advertising on TikTok or Meta platforms.
  • Structured and analytical mindset.
  • Strong communication, time management, and organization skills.
  • Outstanding knowledge of trends, markets, and opportunities.
  • Ability to efficiently communicate internally and externally with excellent communication skills in English.
  • Excellent Excel skills.
  • A Bachelor’s degree or higher, preferably in Marketing, Economics, Social Sciences, or similar.
  • Knowledge of MMPs like Appsflyer, Adjust and Google Analytics, or Shopify is a strong plus. Product marketing experience is beneficial.
  • Demonstrated ability to prioritize tasks and manage time effectively for successful performance in a dynamic business environment.

Why choose us:

  • Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams from around the world.
  • Our workshops from TikTok directly guarantee the latest insights into digital advertising + Dozens of different trainings including Creative, Ad Policy, AI tools, Audience insights, etc..
  • Work with innovative tech solutions.
  • Manage the most prestigious brands and agencies.
  • Competitive salary and benefits.
  • Engage with TikTok teams across various regions and access a network of internal departments, including solution engineering, optimization solution development, creative, and policy teams.

Why Join Us?

This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!



Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.


We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. 


“Share our similarities, celebrate our differences.” – M. Scott Peck


#ALEPH

The Company
Miami, Florida
872 Employees
On-site Workplace

What We Do

Aleph is a team of digital experts, growing markets around the world. Our solutions make local and global advertising possible, without limits. Our teams are equipped with the local knowledge and global capabilities to get tens of thousands of businesses up and running on digital media and advertising platforms. By connecting advertisers with top digital media platforms, Aleph is shaping the future for businesses big and small. When local markets have access to global digital capabilities, economies rise. The world of global digital advertising is always transforming; we’ve built our offerings to evolve and solve at pace. With our proprietary technologies and support from our fast-moving teams, our partners stay ahead of what’s next. We’re a global tech company powered by local experts. Aleph: Digital advertising for all

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