Client Solutions Manager - Spotify

Are you ready to join our digital revolution journey?

Aleph represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.

Are you passionate about digital marketing and eager to make a real impact?

We are looking for a Client Solutions Manager to strengthen our team in Indonesia where you will be representing Spotify in the local market.

As a Client Solutions Manager at Aleph, you'll play a pivotal role in driving success for our clients. You'll be their go-to expert, ensuring their campaigns achieve outstanding results. This is an exciting opportunity to work with leading brands, collaborate with a talented team, and grow your career in a fast-paced environment.

What you'll do:

• Client Relationship Management: Build and maintain strong relationships with clients, understanding their business goals and ensuring their satisfaction.
• Campaign Strategy: Develop and execute effective advertising strategies that align with client objectives, leveraging various digital platforms.
• Performance Analysis: Monitor and analyze campaign performance, providing actionable insights and recommendations to optimize results.
• Collaboration: Work closely with internal teams, including sales, creative, and technical departments, to deliver seamless campaign execution.
• Innovation: Stay up-to-date with industry trends and emerging technologies, bringing fresh ideas to the table to enhance client success.

What you need for this role:

• 1-2 years proficiency in Account Management: creating, maintaining, and enhancing customer relationships
• A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences or similar
• Expertise with online advertising, analytics, and social media
• Outstanding knowledge of trends, markets, and opportunities
• Positive attitude with a drive to go above and beyond
• Detail-oriented and able to successfully manage and execute multiple cross-functional projects
• Structured and analytical mindset
• Excellent Excel skills
• Strong communication, time management, and organization skills
• Ability to efficiently communicate internally and externally with excellent communication skills in English 

What will make us really love you:

• You have an eye for detail
• You maintain a balance of being a true team player as well as having a competitive edge
• You have a positive attitude (training, resiliency, appreciate the growth from adversity)
• You are coachable and have proven ability to take and implement feedback
• You have the ability to engage and communicate with clients in a positive and approachable way
• You are a proven top performer in your work experience

What you'll love about us:

• We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
• Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world 
• Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising 
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location

#ALEPH

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. 

“Share our similarities, celebrate our differences.” – M. Scott Peck