Client solutions expert

Reposted One Month Ago
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Singapore, SGP
In-Office
Senior level
Artificial Intelligence • Software
The Role
The Client Solutions Expert manages client operations, ensuring successful campaign execution, optimization, troubleshooting, and communication. This role involves sales collaboration and leading team success.
Summary Generated by Built In
It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

The Client Solutions Expert is the owner of successful client operations. This role works closely with both internal and external counterparts to deliver best-in-class campaign strategy services and results.

1.Work with sales and other related internal teams to make sure successful campaign execution;

2.Highly engage with client for campaign optimization and upsell opportunities;

3.Become the bridge of communication between clients and product team;

4.Help with troubleshooting with the product and R&D team when needed;

5.Monitor, analyze, and improve campaign results;

6.Communicate with clients and help strengthen our ad offerings consistently;

7.Support hashtag or influencer marketing activities as needed;

8.Potentially lead and measure the success of a team.

Job Requirements:

1、Over 5 years of service and revenue generation focused organizations;

2、Rich experiences in building strong client bond and managing clients' campaigns;

3、Experiences in delivering tech solutions with non-tech clients;

4、Strong verbal and written communication skills;

5、Fluent in oral and writing English;

6、Be able to travel domestically and internationally as needed.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Skills Required

  • Over 5 years of service and revenue generation focused organizations
  • Rich experiences in building strong client bond and managing clients' campaigns
  • Experiences in delivering tech solutions with non-tech clients
  • Strong verbal and written communication skills
  • Fluent in oral and writing English
  • Be able to travel domestically and internationally as needed
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The Company
HQ: Beijing
5,588 Employees
Year Founded: 2011

What We Do

Kuaishou Technology is a technology company that develops content sharing platforms and makes content production, distribution, and consumption fast and easy. Kuaishou content recommendation system is built on a deep understanding of our users and the content being shared on the platforms every day. Globally, Kuaishou is the second-largest short video platform by average Daily Active Users (DAUs), and the second-largest live streaming e-commerce platform by Gross Merchandise Volume (GMV). It also launched Kwai, a similar platform for users outside China. Founded in 2011, Kuaishou Technology is headquartered in Beijing, China with more than 20,000 employees.

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