Client Solutions Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Solutions Consultant

What does a successful Client Solutions Consultant do at Fiserv?

As a Client Solutions Consultant, within the Government Sales group, you will provide enterprise – level sales consultation with clients to proactively drive value-based technical solutions and capabilities. Success in this role will help to boost competition displacement on strategic sales engagements. You will also have the ability to influence product development leadership on the enterprise-level innovation road map strategy. Through thought-leadership, and technical-excellence in the sales and, hand off, to delivery of complex solutions encompassing multiple products and services. 

What you will do:

• Strong understanding of Public Sector Clients, Higher-Education and Utilities.

• Provide technical solution input for client RFPs/RFIs.

•  Where applicable lead customers through detailed software demonstrations.

• Identify, document, and resolve any internal or external barriers to success (technical, resource, etc.).

• Assist Product Leaders with business guidance, consultative direction, and knowledge development.

• Development of value-based proposals and technical architecture of proposed solutions; Document proposal of solution including technical design, potential implementation phases and work streams.

• Facilitate internal and external technical customer meetings to validate discovery and solutions, ensure smooth transition to servicing teams, and maintain consistent communication and messaging.

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What you will need to have:

• 3+ years of experience in technical support, implementation, and/or product development with strong consultative and strategic sales support skill sets.

• 3+ years of experience in electronic payments services and technology solutions. Familiar with functions of hardware, software, and network systems.

• Demonstrated ability to speak to a spectrum of innovative solutions to shared Merchant/Issuer business needs and emerging market trend.

• Travel Required: 30% of the time.

• Bachelor’s degree preferred, High School diploma or equivalent required.

• The merger agreement under which Fiserv acquired First Data has crafted one of the world’s leading payments and financial technology providers. We offer leading technology capabilities that enable a range of payments and financial services, including account processing and digital banking solutions; card issuer processing and network services; e-commerce; integrated payments; and the Clover™ cloud-based point-of-sale solution. 

What would be great to have:

• Proficient with Responsive or similar proposal automation software tools

• Expert knowledge in Merchant Processing, Account Processing, Prepaid Solutions, ACH, Digital Payments and Output Solution within the financial services/Fintech industry

• Proficient in Shipley processes and standards and Association of Proposal Management Professionals (APMP) Certification a plus.

Important information about this role:

• We’re better together. This role is fully on-site.

• To be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.

• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.

• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.

• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.

• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.

• Advance your career with training, development, certification, and internal mobility opportunities.

• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Salary Range:

$76,100.00-$103,300.00

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.