Client Solutions Associate

The Associate Portfolio Security Advisor (SA) plays a critical role in serving as a trusted partner to Optiv’s clients. By combining sales skills, business and broad industry knowledge, the Associate SA aligns the clients’ security initiatives towards a highly defensible and scalable security program. The Associate SA has practical knowledge and provides our clients and sellers with consistent security expertise on all sales opportunities. In partnership with domain specialist and experts, the Associate SA will facilitate thought leadership and inspired cyber security solutions powered by our ecosystem of people, products, and partners.

How you'll make an impact

• Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams. Follows the Optiv Standardize Sales Operating Processes (SOPs) to achieve consistent success.
• Learn the client’s security environment, business operations, security needs, and risk appetite. Identify a their security concerns and how they correlate to Optiv’s strategic solutions across the assigned domain and holistic cyber security programs.
• Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships.
• Articulate how the necessary elements of the Optiv technology and services portfolio meet the specific needs of the client stakeholders at a management level. 

• Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
• Effectively work with multiple client personas across the security team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
• Build relationships at clients by participating in thought leadership, support, information, and guidance in conjunction with sales partners.
• Build working relationships with targeted Optiv technology partners, based on client spend, and Optiv focus. ​
• Identify and drive security solutions to meet client objectives across technology and services including;
  • facilitating new discussions by leveraging peer and industry network contacts
  • performing requirements gathering analysis, and technology selection criteria
  • >coordinating demonstrations and security technology evaluations

• Interface and partner with the internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction. 
• Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
• Participate in account planning, forecasting, and pipeline management activities. 
• Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP’s 
• Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues. 
• Proficient sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.

What we are looking for

• BS/BA or equivalent and applicable work experience.
• Minimum of three (3) years in an information security or other IT related role.
• Highly motivated self-starter that does not require day-to-day management.
• Ability to work in a highly adaptable and nimble team environment with responsive communication. 
• Understanding of common security threats, vulnerabilities, and attack methodologies and able to communicate recommendations to clients in a clear manner.
• Strong business and technical acumen and ability to lead technology focused discussions.
• Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms. 
• Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables. 
• Builds a foundation of broad security related knowledge and continuously expands their expertise in other domains across the portfolio.
• Perform additional duties as directed or needed. 

• CISSP, GIAC, CISA, CISM, CCSP or other relevant professional cybersecurity certifications. 
• Familiarity and hands on experience with standard network and endpoint security controls.
• Organizational membership and participation in chapter meetings such as ISACA, ISSA, etc. 

Salary Range Description

$72,100.00 - $87,000.00 Annual

The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

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