Client Services Tech 1

Posted 22 Days Ago
Be an Early Applicant
Sacramento, CA, USA
In-Office
20-20 Hourly
Entry level
Greentech • Professional Services • Biotech • Pharmaceutical
The Role
Receive and process environmental testing samples: accept and unpack shipments, verify samples against customer paperwork, log samples into the tracking system, and follow lab PPE and safety protocols. Role involves standing for long periods and working around odors.
Summary Generated by Built In

Shift:

Monday - Friday 9:00am-6:00pm

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Services Technician (Sample Receiving/Courier)

 

Compensation: $20.00 per hour

 
Hours: Monday - Friday, 9:00 AM - 6:00 PM

 

The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer. 

 

Make an Impact. Build a Career. 

 

At Pace®, we're committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated again and again: we work here because what we do positively impacts the world.
If you're curious, driven, and inspired by the idea of doing important work with real-world impact, there's no better place to build your career.
Find your place at Pace®
Join us as a Client Service Technician, where you'll put your love of science to work by receiving environmental samples that will then be repacked and shipped to the appropriate Pace® laboratory for analysis. You'll receive all the training you need to successfully take on your new role and grow an exciting career at Pace®.
This is an entry level position.
What you'll do
  • Drive to client offices and job sites to pick up samples and drop off supplies.
  • Unload and receive client samples.
  • Triage client samples. Determine what type of samples are received.
  • Unpack and repack coolers for shipment to other labs.
  • Assemble client sample kits according to guidelines and instructions.
  • Maintain and stock supplies to meet client sample kit demands.
  • Keep work area clean and organized.
  • Assist with cleaning and maintaining the office.
What you'll bring
  • High School Diploma or Equivalent
  • Valid driver's license and clean driving record.
  • Experience in a laboratory or environmental testing setting is preferred but not required.
  • Ability to perform work in a lab or office setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace®).
  • Ability to lift 20-30 pounds frequently, and up to 60 pounds on occasion.
What we promise
  • Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement
  • Opportunities to build a rewarding career
  • An inclusive culture that stands for integrity, innovation and growth

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Skills Required

  • High school diploma or equivalent
  • Excellent customer service skills
  • Previous customer service, shipping, or warehouse experience
  • Experience in a laboratory or environmental testing setting
  • Ability to perform physical work in a lab/office setting, stand for long periods, tolerate strong odors, and wear required PPE

Pace Labs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pace Labs and has not been reviewed or approved by Pace Labs.

  • Retirement Support Employer 401(k) match vests immediately, enhancing long‑term savings potential. Plan descriptions emphasize immediate vesting as a differentiator within the benefits package.
  • Leave & Time Off Breadth Paid time off includes holidays, sick time, and vacation, with some postings also noting floating or parental leave. This breadth covers common leave needs across full‑time roles.
  • Wellbeing & Lifestyle Benefits Benefits include HSAs/FSAs, a wellness program, an EAP, and optional legal/ID‑theft coverage. The menu supports health management and everyday life protection beyond core medical.

Pace Labs Insights

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The Company
HQ: Minneapolis, MN
2,890 Employees
Year Founded: 1978

What We Do

Pace® works with organizations of all types, providing the science to ensure our air, water, therapies, and more are safe for use. Learn more about our laboratory services at PACELABS.com.

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