Client Services Representative

Posted Yesterday
Be an Early Applicant
Austin, TX, USA
In-Office
61K-89K Annually
Junior
Greentech • Other
The Role
Develops long-term customer relationships and supports account retention and growth for HVAC services. Responsibilities include selecting HVAC products and applications, preparing estimates and proposals, quoting service repairs and energy solutions, closing technician leads and repair work, and transitioning projects to operations. The role works onsite Monday through Thursday with flexible location on Fridays and partners with sales and operations teams.
Summary Generated by Built In

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you:
Trane in Austin, TX is hiring a Client Service Representative to join our team.  In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing/offering HVAC system-related solutions.

 

What you will do:

  • As a CSR, you will sit on the sales team, reporting directly to the Services Sales Leader and partnering closely with operations to secure account retention and growth.
  • Support assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.
  • Quote, close, and transition Technician Leads and other Service repair work under.
  • Generate estimates and proposals for service work.
  • Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service.
  • Prepare transition documents and communicate project readiness for assignment to operations team.

 

What you will bring:

  • Bachelor's degree in engineering, business or equivalent from a four-year college or university is preferred, or equivalent combination of education and experience.
  • Minimum one (1) year experience in Mechanical Contracting/HVAC or Facilities Management fields preferred.
  • Candidates without a 4-year degree are encouraged to apply;  we prioritize practical experience, relevant skills, and alignment with our leadership principles.
  • Working knowledge of HVAC systems preferred.

Annual Base Salary Range or Hourly Base Pay Range:

$61,496.66 - $89,424.99

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • Paid time off includes  up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 
  • 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.    

Disclaimer:  Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations


Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Skills Required

  • Bachelor’s degree in engineering, business, or equivalent from a four-year college or university
  • At least one year of experience in mechanical contracting, HVAC, or facilities management
  • Working knowledge of HVAC systems

Trane Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trane Technologies and has not been reviewed or approved by Trane Technologies.

  • Retirement Support — Retirement programs are highlighted by a strong 401(k) with company matching and additional employer contributions, plus student-loan–linked matching in the U.S. Some roles also note legacy pension coverage and automatic enrollment features that reinforce long-term savings.
  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, telehealth, mental-health/EAP resources, and wellness offerings. Materials also point to day-one eligibility in many roles and added programs like fertility, family-building, and menopause support.
  • Parental & Family Support — Family support includes paid parental leave, adoption/surrogacy assistance, and inclusive eligibility extending to domestic partners and dependents. Policies for caregiving and expanded family planning benefits are emphasized in recent company materials.

Trane Technologies Insights

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The Company
HQ: Davidson, NC
10,001 Employees

What We Do

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?

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