Pacific Diagnostic Laboratories seeks a Client Services Representative PDL for their Core Lab Client Services department responsible for serving as the primary contact for clients of PDL services. Confers with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.
QUALIFICATIONS:
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education:
- Minimum: Associate degree or 2 years’ experience in customer service.
Technical Requirements:
- Minimum: Word processing, managing electronic files and records.
Years of Related Work Experience:
- Minimum: 2 years’ experience in customer service.
- Preferred: Customer service experience in health care field.
What We Do
Mission Statement: To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion. Founded in 1888, the not-for-profit Santa Barbara Cottage Hospital has been serving the community for more than 125 years. Cottage Health, formed in 1996 as the not-for-profit parent organization of Santa Barbara Cottage Hospital and its affiliated Cottage Children’s Medical Center, Cottage Rehabilitation Hospital, Goleta Valley Cottage Hospital, and Santa Ynez Valley Cottage Hospital, is guided by a volunteer board of directors from the greater Santa Barbara community and provides the residents of the Central and South Coast with exemplary health care, continuous improvements in medical practice, and a commitment to our communities.
