Client Services Representative - Bilingual (Spanish)

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San Antonio, TX
In-Office
Insurance • Financial Services
The Role

biBerk, a Berkshire Hathaway company, has been experiencing substantial growth since it's start just a few short years ago...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies. We are looking for enthusiastic service professionals to join and grow with our team!

This is a hybrid position, with weekly in-office work required in our San Antonio, TX office.

We are looking for bilingual candidates who are available to work the following shifts: 9:00 - 5:30PM CST and 11:30 - 8:00PM CST.

Job Responsibilities

The Client Services Representative will be responsible for, but not limited to:

  • Maintaining industry leading service standards

  • Timely entry of all inbound leads

  • Availability and dependability to multitask

  • Highly focused on a total team environment

Preferred Knowledge

We are looking for candidates with the following qualifications:

  • Bilingual (Spanish)

  • Customer service experience

  • Current P&C License preferred but not required

  • Auto Insurance experience preferred

  • Experience in the insurance industry

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some Highlights of our Benefits are:

  • Great work environment with growth opportunity

  • Subsidized downtown parking

  • Competitive compensation including bonus structure

  • Generous amounts of vacation and sick time

  • Closed on major holidays

  • 401(k) with company match 

  • A fantastic healthcare package

  • Tuition reimbursement after 6 months of employment

In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided.  The starting compensation for this position is $19.00 per hour plus commission and/or incentive pay potential.  Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

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The Company
Omaha, Nebraska
424 Employees

What We Do

biBerk helps small-business owners find the right insurance policies for their needs without extra costs and hassles. As a part of Warren Buffett’s Berkshire Hathaway insurance group, our approach is to help you find the coverage that’s right for your business right now. As your business grows, we offer the added insurance products that you need so your coverage grows with you.

biBerk can help you with all your small business insurance needs, including:
- Workers’ Compensation
- Professional Liability (E&O)
- General Liability
- Property & Liability (BOP)
- Commercial Auto
- Umbrella


We’re also backed by an expert customer service team that can answer any question you throw at them. We’ll help you find the right insurance policy for your small business.

Rated A++ by A.M. Best Company and AAA by Standard & Poor’s Corporation

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