Client Services Project Manager

Posted 2 Days Ago
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Milwaukee, WI
In-Office
Mid level
Security
The Role
Manage commercial operations for Brady Safety Services: enter and acknowledge purchase orders, schedule projects, coordinate with field engineers, sales, finance, and software teams, and handle project invoicing, reporting, and special projects to ensure successful on-site safety service delivery.
Summary Generated by Built In
Job Summary & Responsibilities

Brady Corp is seeking a Project Manager who will support commercial operations for Brady’s services business unit, including fielding orders, scheduling projects and invoicing for completed projects.

 

The Brady Safety Services team offers around 20 services focused on Lockout Tagout, Electrical Safety, and Confined Space Safety. The services take place on-site in our clients’ facilities, and are performed by Brady Field Engineers.

 

This Project Manager will be instrumental in overseeing successful execution of projects and will work closely with Brady customers, Safety Services operations, and sales team members throughout the entire lifecycle of a Safety Service project.

Preferred Qualifications
  • The Project Manager is responsible for entry of purchase orders and the formal acknowledgment of the orders, as well as accurate entry of payment terms in SAP.
  • Establish a good working relationship with Channel Partners throughout the order receipt and billing aspects of projects.
  • Facilitate pre-job calls with customers upon receipt of customers’ purchase order. These calls include a review of the project proposal, key contacts, site safety details, and ultimately scheduling the project.
  • The Project Manager is responsible for tracking weekly updates from the Field Engineers to ensure projects are on track and work with the Operations Manager as needed.
  • The Project Manager is responsible for project invoicing, which can occur at the end of projects, or in some instances progress billing at various stages of projects.
  • Create and manage project folders that will be provided to the engineer responsible for performing the project.
  • Regular review of projects and expected billing with Operations Manager and Product Manager.
  • Coordination with the Brady software team
  • Cooperation with the Brady Finance team when questions arise, orders are placed on hold or special payment terms are required.
  • Communication with the Brady Sales team related to project scheduling and billing.
  • Actions in Salesforce.com to integrate project information into the original sales opportunity.
  • Project managers are also responsible for owning individual special projects and/or monthly reports

Top Skills

Salesforce
SAP
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The Company
HQ: Milwaukee, WI
5,700 Employees
Year Founded: 1914

What We Do

Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady’s products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software.

Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries.

Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2021, employed approximately 5,700 people in its worldwide businesses. Brady’s fiscal 2021 sales were approximately $1.14 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradycorp.com.

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