Client Services - Operations Consultant

Reposted 6 Days Ago
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Paris, Île-de-France, FRA
In-Office
Entry level
Software
The Role
As an Operations Consultant, you'll support clients using Murex, resolve incidents, collaborate on projects, deliver training, and provide strategic advisory.
Summary Generated by Built In

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. 

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

The team​:

You will join the Client Services EMEA – Operations domain, a team dedicated to supporting and advising our European clients in their use of the Murex platform.

Our mission is to:

  • Ensure the smooth operation and evolution of the platform for Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …)
  • Provide expert support across incident resolution, configuration, and implementation.
  • Collaborate with internal teams to deliver innovative solutions in a fast-paced and demanding environment.
  • Foster strong client relationships through training, governance, and strategic advisory.

You’ll work with a diverse and multicultural client base across Europe, with opportunities for travel and direct client engagement.

Your missions/What you’ll do​:

  • Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents.
  • Collaborate with internal product and development teams to deliver fixes and new features.
  • Participate in projects of modernization, migration, and module implementation, including design, configuration, and validation.
  • Deliver training sessions (internal and external) and contribute to continuous documentation improvement.
  • Act as a trusted advisor: present platform evolutions, report activities, and contribute to client governance strategies.
  • Embrace innovation and creativity to meet the evolving needs of capital markets.

Your profile/Who you are​:

  • You hold a Master’s degree from a top-tier engineering school or university, with a focus on financial markets and/or mathematics.
  • You are curious about IT and software development, with knowledge of Unix, SQL, Oracle/Sybase being a plus.
  • You have strong analytical skills and a problem-solving mindset.
  • You are client-oriented, with excellent interpersonal and communication skills.
  • You thrive in a collaborative, multicultural, and international environment.
  • You are fluent in English and open to travel across Europe.

​ 

Why should you join us: 

Joining Murex means stepping into a role that blends technology, finance, and client interaction. You’ll be exposed to a wide variety of European financial institutions, working closely with Front Office teams on real-world challenges. Our environment is fast-paced and intellectually stimulating, where adaptability and creativity are key to success. From day one, you’ll benefit from continuous training and the support of a passionate, expert community.

At Murex, we value the strength of our Murexians’ networks and the connections they build. It’s very likely that alumni from your schools or members of your network are already part of our teams. Feel free to reach out to them to learn more about their experience at Murex!

Skills Required

  • Master's degree from a top-tier engineering school or university
  • Knowledge of Unix, SQL, Oracle/Sybase
  • Fluent in English
  • Strong analytical skills and problem-solving mindset
  • Excellent interpersonal and communication skills
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The Company
HQ: New York, NY
2,780 Employees
Year Founded: 1986

What We Do

We are the long-term technology partner for the capital markets, working with financial institutions in over 60 countries to adapt and evolve their IT systems. In a changing financial world, our technology is designed to help our 57,000 daily users respond to the challenges they face today and build foundations for the future. MX.3 is our award-winning open platform that sits at the heart of our clients’ IT infrastructure. This agile foundation brings together a specialized set of business process to deliver regulatory and business ready solutions, across asset classes, business functions and sectors. The modular platform means clients can consolidate and grow their IT infrastructure step-by-step, at a lower cost and delivering immediate, tangible business value. • Consolidate inefficient legacy systems • Manage cost pressures and reduce TCO • Improve regulatory time-to-market and efficiency For over 30 years Murex has invested in developing the leading technology solution for capital markets participants, from banks and brokers to energy and commodities firms. Today we have over 2,500 employees in 19 countries who are committed to helping our customers, from disruptive market entrants to some of the most established global players, navigate the changing financial landscape. As the capital markets continue to evolve, we will keep investing to make sure that our clients, our company and our people can do the same. As you plot your course, we’ll be with you every step of the way.

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