Client Services Manager

Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY! 

As Client Services Manager with Gables, you will be surrounded by the best in the business working as a team towards the common goal.  The role works closely with the operations and investments groups, relying heavily on trust, strong personal relationships and consistently providing accurate and reliable information through sound processes and procedures. The role requires demonstrated Excel skills, proven ability to work in a detail-oriented environment, and strong problem solving and quantitative abilities.

You will be relied upon to manage the RFP process, oversee all due diligence processes provide client service and analytical support in the following areas: market/submarket analysis, property performance measurement, budgeting/ forecasting, and ad-hoc projects as required. 

No two days will be the same when you join our team as Real Estate Analyst to uphold our mission of Taking Care of the Way People Live.

• Assist in the analysis of quarterly forecast reports
• Review financial statements
• Assist in the preparation and review of reports including quarterly market updates; monthly/quarterly property performance (variance reporting), annual strategic reviews and business plans
• Oversee the RFP submittal and data gathering process
• Oversee and coordinate all due diligence processes
• Provide budget support for operations
• Provide exceptional service to all of Gables Third Party Clients
• Manage incoming RFP requests
• Verify property information for appraisers and dispositions
• Develop and/or utilize financial models and software
• Generate adhoc reports
• Manage process and maintain integrity of regional market surveys.

To perform this job successfully, an individual must be able to perform each essential duty well.  The requirements listed below are representative of the knowledge, skills and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education BS/BA in Finance, Real Estate, or related field required.

Professional Experience

A minimum of 3 years of previous experience in multi-family and/or retail real estate or related field is preferred.

Attendance and Travel

The position is exempt from overtime and may entail working hours as needed to perform the position requirements satisfactorily. The position is scheduled for a typical 40-hour workweek, however portfolio/regional demands may be great and the associate should expect to potentially work significantly more hours.

Licenses/Equipment

A valid driver’s license and current automobile insurance is required.  Position requires individuals to furnish their own vehicle to fulfill all of the job’s functions.

Skills:

Demonstrated analytical and quantitative skills

Effective oral and written communication skills

Advanced Excel skills including but not limited to:

1. VLOOKUP and IF functions

2. Pivot tables + ability to sort and filter data

3. Creating charts and graphs from data

4. Data validation (restricts values or types of data that can be entered into a cell)

5. Extracting data from various sources like Yardi and cleaning the data

6. Macros 

7.Proficiency in Microsoft Office Suite and ARGUS

Time Management/Organizational skills

Ability to prioritize work assignments to consistently meet critical work deadlines

Team Building – ability to develop good working relationships with others

Self-motivated; detail-oriented; exhibits initiative; resourceful

An Equal Opportunity Employer - M/F/D/V.

If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!

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