Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes.
Founded in 2014, Ogury operates in 18 countries with over 400 employees worldwide.
Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth.
The Client Services Manager is responsible for the day-to-day success of a defined portfolio of client accounts, combining strong client relationship management with hands-on campaign execution and performance optimization.
This role owns end-to-end campaign delivery, including client satisfaction and retention support, while working autonomously. The Client Services Manager collaborates closely with Sales, Product, Engineering, and other internal teams to ensure campaigns are delivered effectively and clients achieve measurable value from the platform.
You will mainly be focused on the German market.
Key ResponsibilitiesAct as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships.
Lead client onboarding, campaign launches, and ongoing account management.
Set up, manage, and optimize programmatic and managed campaigns to deliver against agreed KPIs.
Monitor campaign performance, pacing, and account health, proactively addressing risks and issues.
Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth.
Deliver client training, insights, and clear performance reporting, including post-campaign analysis and presentations.
Identify opportunities for optimization, upsell, and expansion based on performance and client needs.
Fluent German, C1 level or above, is mandatory for this role.
At least 2-3 years experience managing client accounts in a client-facing, account management, ad operations or customer success role.
Proven understanding of digital advertising, campaign management, and programmatic media.
Hands-on or working knowledge of programmatic advertising ecosystems, including DSPs/SSPs and the bidstream, is preferred.
Experience with 3rd party ad servers, such as DCM or Adform, ad verification tools, such as IAS, DoubleVerify or MOAT, and/or DSPs/SSPs, such as DV360, The Trade Desk, Adform or Xandr, is a plus.
Experience with tag management systems, such as Google Tag Manager or Adobe Launch, is a plus.
Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment.
Strong analytical and problem-solving skills with the ability to interpret campaign performance data.
Excellent communication and relationship-building skills with clients and internal stakeholders.
High attention to detail and strong organizational skills.
Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes.
- Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in-office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3-day baseline ensures strong connection and real-time problem-solving, while allowing for flexibility across the rest of the week.
Skills Required
- Fluent German at C1 level or above
- At least 2-3 years of experience in client-facing account management, ad operations, or customer success
- Understanding of digital advertising, campaign management, and programmatic media
- Knowledge of programmatic advertising ecosystems, including DSPs, SSPs, and the bidstream
- Experience with third-party ad servers such as DCM or Adform
- Experience with ad verification tools such as IAS, DoubleVerify, or MOAT
- Experience with DSPs or SSPs such as DV360, The Trade Desk, Adform, or Xandr
- Experience with tag management systems such as Google Tag Manager or Adobe Launch
- Ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment
- Strong analytical and problem-solving skills, including campaign performance data interpretation
- Excellent client and internal stakeholder communication and relationship-building skills
- High attention to detail and strong organizational skills
- Ability to collaborate across functions and coordinate with multiple teams
What We Do
Ogury, the global leader in personified advertising, has created a breakthrough advertising engine that delivers comprehensive audience interests, brand performance, privacy protection and sustainability within one technology stack, built and optimized for mobile. Advertisers working with Ogury benefit from fully visible impactful ads, future-proof targeting and unwavering protection. Publishers enjoy the rewards of a respectful user experience, incremental revenues and premium demand with Ogury’s solutions.
Why Work With Us
Founded in 2014, Ogury is a global organization with 450+ people, including 100 engineers across 14 countries.
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