Client Services Manager/ Senior Manager (Hedge Fund Administration)

Posted 9 Days Ago
Be an Early Applicant
Sheung Wan, Central & Western
7+ Years Experience
Financial Services
The Role
Manage Hedge Fund clients in Greater China, supervise team members, develop client relationships, review team work, provide training, coordinate with offshore teams, identify workflow improvements, assist senior management in administrative tasks.
Summary Generated by Built In

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

Job Description

  • To be manager-in-charge of all Hedge Fund clients in Greater China and supervise team members to address all clients’ and investors’ requests accurately and timely
  • To develop and maintain good working relationships with clients, investors and other fund participants;
  • To perform detailed review on team members’ work and provide necessary guidance to them especially on complicated tasks
  • To provide ongoing training to team members to enhance their technical knowledge and soft skills
  • To coordinate with offshore supporting teams and ensure adequate resources are properly allocated and utilized
  • To maintain professional skepticism on all risky areas and escalate to senior management timely
  • To identify improvement areas in workflows in order to enhance work efficiency
  • To assist senior management in handling internal administrative tasks and ad hoc projects

Qualifications

  • Bachelor Degree in Accounting, CPA or equivalent 
  • At least 8 years of fund accounting experience in Hedge Fund industries
  • Experience in managing client relationship and deliverables
  • Experience in managing people within the organization
  • Excellent organizational, prioritization and interpersonal skills
  • ‘Can do’ attitude, ability to cope with tight deadlines, working under pressure and lead by example

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

The Company
HQ: New York, NY
3,497 Employees
On-site Workplace
Year Founded: 1896

What We Do

We are IQ-EQ, a leading investor services group employing 4300+ people across 24 jurisdictions worldwide. We bring together that rare combination of global technical expertise and a deep understanding of our clients' needs.

We have the know how and the know you to deliver for our clients - fund managers, multinational companies, family offices and private clients operating worldwide.

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