The Role
The Client Services Manager will analyze customer business needs, document requirements, and involve in testing and training related to lending applications.
Summary Generated by Built In
About our client:
Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.
What you will be doing:
- Analysing customer business needs through liaising with stakeholders to elicit, discuss, communicate and validate requirements for changes to business processes.
- Understanding business process management and business requirements of the customers and translating them to specific software requirements.
- Documenting requirements, as well as corresponding test cases and scenarios.
What our client is looking for:
- Relevant tertiary degree or equivalent experience.
- 3+ years' experience in a similar role.
- Experience with writing requirements specifications for information systems, manual and automated regression testing as well as lending application systems.
- End to end experience of the development lifecycle, including testing and training.
- Familiar with UML terminology specifically relating to use-cases and activity diagrams.
- Proven experience interacting directly with end users.
Job ID:
- J107052
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
Requirements
Financial services, culture, Agile, business needs, software requirements, documentation, testing, lending, development lifecycle, UML, end users
Skills Required
- Relevant tertiary degree or equivalent experience
- 3+ years' experience in a similar role
- Experience with writing requirements specifications for information systems
- Experience with manual and automated regression testing
- End to end experience of the development lifecycle
- Familiar with UML terminology
- Proven experience interacting directly with end users
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The Company
What We Do
Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.








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