Client Services Executive

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Frankfurt, Hessen
In-Office
Fintech • Payments • Financial Services
The Role

Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 13 countries. 

CMC offers an award winning online and mobile trading platform, enabling clients to trade up to 10,000 financial instruments across shares, indices, foreign currencies, commodities and treasuries through contracts for difference. In Australia, the Group also offers stockbroking services. 

The modern workplace is in the middle of Frankfurt's financial district. More details about CMC Markets in Germany can be found on www.cmcmarkets.de and details about the Group can be found on www.cmcmarkets.com/group/ 

Role and Responsibilities:

  • You will be responsible for the creation and documentation of new customers and trading accounts that are acquired by our relationship management staff 

  • They ensure that the documents are complete and ensure a smooth process 

  • You will check and process documents in compliance with the Money Laundering Act and organize your work area independently 

  • Clarification of difficult issues with the relevant departments at the headquarters in London, usually in English 

  • Data entry and maintenance of the CRM system 

  • Further development of back-office processes 

Key Skills and Responsibilities

  • You have completed vocational training in a commercial field or are looking for a challenging career start after a well-completed bachelor's degree 

  • Interest in the capital market and day-to-day stock market events would be desirable, but it is not a requirement  

  • Confidence in the handling of application software  

  • Accurate and efficient way of working  

  • Good knowledge of German and English 

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

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The Company
1,366 Employees
Year Founded: 1989

What We Do

CMC Markets is a leading global provider of online trading and investing, with a comprehensive retail, professional and institutional offering. Established in 1989, headquartered in London and listed on the London Stock Exchange, we have offices in Australia, China, Singapore, and across Europe.

Over 1m traders and investors* worldwide have access to our proprietary platforms, native mobile trading apps, and MetaTrader 4. Our clients can trade on a huge range of financial instruments through our award-winning spread betting, CFD and share trading platforms**.

We provide transparent, competitive pricing, market insights, and dedicated, 24/5 customer service.

*1.388 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2023.
**Awards include: No.1 Web Platform & No.1 Most Currency Pairs, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2023; No.1 Platform Technology, ForexBrokers.com Awards 2022; Best Mobile Trading Platform, ADVFN International Financial Awards 2022.


Disclaimer: Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets, CFDs, OTC options or any of our other products work and whether you can afford to take the high risk of losing your money.

Professional clients: Countdowns carry risk to any capital invested. These products are not suitable for all investors. CMC does not endorse, control or take responsibility for any third party content on or linked to this account. Nothing in this material is (or should be considered to be) financial, investment or other advice on which reliance should be placed

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