NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role:NationsBenefits is seeking a detail-oriented Business Product & Project Manager Intern to support our Client
Services team. This internship is ideal for a motivated individual looking to develop a career in healthcare operations,
client services, and business analytics. This role will work closely with Client Services Managers and other internal
departments to ensure the successful execution of client programs, provide project and product management support,
and contribute to overall business operations.
- Onsite in Plantation, FL full time.
- Client Support & Operations:
- Assist Client Service Managers with day-to-day operational tasks, including responding to client inquiries and
resolving issues in a timely manner. - Track and monitor client deliverables, such as reporting timelines, project deadlines, and client requests.
- Support account onboarding and program implementation efforts by coordinating data collection, tracking
requirements, and updating internal systems.
- Assist Client Service Managers with day-to-day operational tasks, including responding to client inquiries and
- Process Improvement:
- Identify operational inefficiencies and recommend improvements to streamline processes and enhance the client
experience. - Maintain accurate documentation of client program details, processes, and system configurations in Confluence.
- Identify operational inefficiencies and recommend improvements to streamline processes and enhance the client
- Cross-Functional Collaboration:
- Collaborate with internal teams, including Operations, IT, Product, and Finance, to address client issues and
ensure alignment on deliverables. - Act as a liaison between Client Services and technical teams to communicate requirements, troubleshoot issues,
and ensure timely resolution.
- Collaborate with internal teams, including Operations, IT, Product, and Finance, to address client issues and
- Education: Pursing bachelor’s degree in business administration, healthcare management, engineering, or a
related field. - Experience: Actively enrolled in University or College
- Technical Proficiency:
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word).
- Experience with data visualization and reporting tools (e.g., Excel PivotTables, VLOOKUP, Power BI) is a
plus. - Familiarity with JIRA, Confluence, or other project management tools is preferred.
- Core Competencies:
- Analytical and problem-solving skills with attention to detail.
- Strong organizational and time management abilities to handle multiple tasks.
- Excellent communication and interpersonal skills, with the ability to work in a team environment.
- Self-motivated with a desire to learn and grow within the organization.
NationsBenefits is an Equal Opportunity Employer.
Skills Required
- Pursing bachelor's degree in business administration, healthcare management, engineering, or a related field
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
- Experience with data visualization and reporting tools
- Familiarity with JIRA, Confluence, or other project management tools
- Strong organizational and time management abilities
- Excellent communication and interpersonal skills
NationsBenefits Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NationsBenefits and has not been reviewed or approved by NationsBenefits.
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Fair & Transparent Compensation — Pay is frequently characterized as decent or good for certain entry-level and frontline roles, with timely pay also highlighted. Compensation is sometimes positioned as competitive relative to the work performed in those positions.
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Leave & Time Off Breadth — Unlimited PTO is described as available for some salaried roles, which can increase perceived flexibility. Paid holidays and paid time off are presented as part of the standard package for eligible employees.
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Wellbeing & Lifestyle Benefits — A fitness stipend and occasional company-sponsored outings or training-related perks are included among the extra benefits. These additions can modestly strengthen the overall rewards experience beyond core insurance.
NationsBenefits Insights
What We Do
NationsBenefits® is a leading supplemental benefits company providing managed care organizations with innovative healthcare solutions helping to promote independence, health, and well-being for more than 20 million members across the U.S. When the company was founded in 2015 by Glenn Parker, M.D., we set out to disrupt the healthcare industry. In 2020, we rebranded to NationsBenefits to expand the company’s core offering and broaden the scope of our clinically focused services. Today, we surpass traditional benefit management programs by helping our health plan partners drive growth, improve outcomes, reduce costs, and delight members. Our best-in-class service model engages members in meaningful and measurable ways with technology-based solutions tailored to the unique needs of each population.
